Overview:
The Inside Sales role is crucial to our organization as it focuses on driving revenue through proactive sales activities with existing and potential clients. The role involves building and maintaining strong customer relationships identifying new business opportunities and contributing to the overall growth of the sales team.
Key Responsibilities:
- Conduct outbound calls to prospects to generate new business opportunities
- Manage and nurture leads through the sales pipeline
- Engage with existing customers to upsell and crosssell products or services
- Utilize CRM software to track and report on sales activities
- Collaborate with the marketing team to execute targeted campaigns
- Follow up on sales inquiries and provide product information to potential customers
- Participate in sales meetings and contribute to sales strategy development
- Meet and exceed sales targets and key performance indicators
- Provide exceptional customer service and support
- Prepare and present sales proposals to prospects
- Stay updated on industry trends and competitor activities
- Contribute to the continuous improvement of sales processes and techniques
- Resolve customer complaints and issues in a timely manner
- Maintain accurate and uptodate sales records and activity reports
- Collaborate with the sales team to achieve collective goals
Required Qualifications:
- Bachelors degree in Business Administration Marketing or related field
- Proven experience in a sales or customer service role
- Demonstrated ability to meet and exceed sales targets
- Excellent communication and interpersonal skills
- Strong understanding of sales techniques and processes
- Proficiency in CRM software (e.g. Salesforce HubSpot)
- Ability to work effectively in a fastpaced teamoriented environment
- Strong negotiation and persuasion skills
- Attention to detail and strong organizational skills
- Ability to multitask and prioritize responsibilities effectively
- Proactive and selfmotivated with a passion for sales
- Knowledge of product or service offerings and industry trends
- Ability to work with crossfunctional teams to achieve common goals
- Willingness to adapt to evolving sales strategies and techniques
- Professional and ethical conduct in all interactions
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