Administrative and Technical Support Agent Dutch Speakers

Thinking about moving abroad Take a look at Barcelona where there is a lot to do and experience. You will be able to visit a good number of museums the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of the biggest companies in communication. Want to take the next step and start this new adventure Take a look at this job position!

Tasks

As an Administrative and technical support agent you will provide technical support to entrepreneurs using a payment terminal. Additionally you will offer administrative support to entrepreneurs with a contract for the processing of debit card transactions. This support can be extended to both small and large businesses and will be provided via phone email and/or tickets.

Requirements

• Fluent in the requested language
• Working proficiency in English
• Customerfriendly problemsolving and organized work approach.
• Excellent computer skills including proficiency in working with multiple customer systems.
• Enjoying helping people and handling situations where patience and customer focus are key is important

Benefits

• Paid training
• Free Spanish lessons (once a week)
• Unique atmospheric peopleoriented call centre with a good dose of fun
• Marketbased basic salary with the possibility of a bonus
• Employee benefits such as meal card transport card and private insurance
• 4 company outings per year
• Free fruit and coffee
• Growth opportunities

The program offers a comprehensive 4week training for fulltime participants covering all relevant content. A buddy system is implemented for interactive learning alongside colleagues. Posttraining responsibilities for the individual will primarily involve telephone support. There are future advancement opportunities on the project encompassing additional technical training administrative tasks and overall responsibilities.