People Success Manager

ROLE AND RESPONSIBLITIES

OVERARCHING:

Serves as a resource for employees providing information on HR processes and policies.

Manages onboarding performance employee engagement and employee recognition programs for effectiveness making recommendations for changes.

Performs routine tasks required to administer and execute People Success programs including but not limited to payroll benefits and leave; disciplinary matters; disputes and investigations in partnership with Chief of People Success Officer.

Schedules meetings and drafts both internal and external communications for the People Success programs and Chief People Success Officer.

Handles employmentrelated inquiries from applicants employees and supervisors referring complex and/or sensitive matters to the appropriate staff.

Assists with the selection and implementation of processes and systems to enhance the employee experience at TCLP.

Maintains knowledge of trends best practices regulatory changes and new technologies in human resources talent management and employment law.

RECRUITING ONBOARDING AND OFFBOARDING:

Recruits interviews and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.

Conducts or acquires background checks reference checks and employee eligibility verifications.

Collects and processes all new hire onboarding items including background screenings Form I9 documents etc.

Manages schedules and conducts new hire orientation including assigning and tracking completion of compliance training.

Manages offboarding process including conducting and analyzing exit interviews.

PAYROLL BENEFITS AND SYSTEM MANAGEMENT:

Manage payroll and benefits process accurately and in accordance with federal state and local employment laws and regulations.

Manage the accuracy of systems to ensure all changes are accounted for including changes to title pay manager etc. in alignment with payroll and benefit processing schedules.

COMPLIANCE RECORDKEEPING AND POLICIES:

• Keeps current with local state and federal employment laws and regulations and ensures organizational compliance.
  
• Ensures all TCLP HR policies are applied consistently.
  
• Maintains complete personnel records.
  
• Ensures all employee records are auditready accurate and up to date.
  

TRAVEL:

• Travels periodically travel for inperson staff gatherings throughout the year.
  

Commitment to Black Liberation and willingness to be on a learning journey with regard to institutional grounding in Black Liberation Climate Justice and Just Transition.

Passion for integrity and demonstration of the highest ethical standards at all times. Ability to coach others on developing these skills in their own actions and in addressing ethical concerns as they arise.

Bachelor s degree in business administration or human resources or related field or equivalent combination of education certification and experience

Minimum 2 years of experience in similar role with working knowledge of multiple human resource disciplines.

• HRCI SHRM or other professionally recognized HR certification desired but not required.
  
• Experience working with payroll systems and HRIS highly desired.
  
• Demonstrated impact in connecting with employees and understanding their needs including managing a remote or hybrid workforce.
  
• Ability to prioritize tasks and to delegate them when appropriate.
  
• Ability to act with integrity professionalism and confidentiality.
  
• Thorough knowledge of employmentrelated laws and regulations.
  
• Excellent active listening negotiation and conflict resolution skills. Ability to successfully communicate across all levels situations and personalities.
  
• Highly resourceful teamplayer with the ability to also be extremely effective independently.
  
• Adept at prioritizing conflicting needs; manages matters expeditiously proactively and followsthrough on projects to successful completion often with deadline pressures.
  
• Strong organizational skills with excellent attention to detail.
  
• Strong analytical and problemsolving skills with strong decisionmaking capability.
  
• Proven ability to manage sensitive information with discretion integrity professionalism and confidentiality.
  
• Expertlevel written and verbal communication skills.