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Job Locations: Karachi Pakistan
Functional Department: Academic Advisory
Type: Regular FullTime
Working hours: 9 pm 6 am PK time (Central Standard Time)
Mission: Building World Class Technologists
Vision: Play a leading role in workforce development in missioncritical IT fields
Overview: QuickStart is a leader in IT workforce development that helps jobseekers break into indemand IT fields and upskills existing IT professionals. The organization uses its proprietary learning methodology and workforce readiness platform (CLIPP) to deliver personalized learning using AI and multimodal formats. We partner with leading universities certification providers and employers to build and transform the IT workforce for Fortune 1000 customers in the areas of App Dev Dev Ops Information Security Cloud Computing and Data Science. If you are interested in becoming a part of a team that is changing the game in IT training and workforce development we want to hear from you.
At QuickStart we are committed to upholding the following core values:
Passion Respect Accountability Innovation Speed Execution PRAISE
Responsibilities include but are not limited to:
Conducting live orientations with the new enrolled students and sending them all necessary details.
Weekly follow up calls to make sure we can touch basis with students in case of any issue.
Following up with mentors to make sure bootcamp is on the right pace and if any student needs any additional help.
Maintaining scores and grades of the students and keeping a record for it.
Answering day to day queries from students via email texts and calls to make sure that they are resolved in timely manner
Reviewing weekly progress report for students sent by IT.
Maintaining a healthy completion rate.
Handling all the students of WIOA and updating their respective counselors.
Assisting in yearly audit of all WIOA students.
Maintaining a healthy working relationship with WIOA leadership team.
Following up with students who need special attention or referred by Mentor.
Sending weekly emails to mentor to update the progress of the students.
Sending progress report to the mentor
Sending progress report to the mentor
Minimum Qualifications:
Education and Experience
Bachelor s Degree
3 to 5 years of work experience in Customer Support / Sales /Career Advisory
Competency Identifiers
Excellent verbal and written English communication skills
Team player
Customer support/sales experience
Full Time