Job Title: Senior Payroll Specialist
Duration: 3 Months Temp to PERM
Work Location: Cary NC 27511
Strategy & Planning
Supports business process strategies for Employee Life Cycle to achieve efficiency productivity and improved control. Assists with implementation of key strategies and projects. Operational Services
Oversees the complex multistate multifrequency payroll administration and offers support as needed to the team.
Supports endtoend payroll activities including offcycle payrolls and retro events. Ensures that all employee earnings and deductions are accurate and in compliance with payroll wage and tax legal requirements and Clients internal compensation policies.
Assists with Gross to Net calculations provides communication and processes recovery activities for overpayment process. Uses problemsolving skills to research escalations provide operational subject matter expertise on payroll processes and proactively communicate with internal and external business partners. Administers compliance with Clients policies regulations wage and tax laws segregation of duties SOX and other federal and state legislation impacting payroll.
Monitors Standard Operating Procedures (SOPs) to ensure processes are efficient and that there is proper documentation. Assists with system testing ensuring tools processes or systems changes are implemented. Supports team with payroll calculations reports queries and conducts appropriate audits to ensure data integrity and overall process improvements. Interprets guidelines for tax withholdings deductions adjustments and/or garnishments as well as imputed income items. Confirms that all controls are functioning as designed and proactively identifies areas for improvement in internal controls. Assists with quarterly and annual audit engagements with Clients Internal & External Auditors. Ensures informational requests are documented information is provided and that any issues are clearly identified and resolved.
Assists with YearEnd payroll processing activities and other payroll impacting projects Facilitates a respectful work environment Performs other related duties as required and assigned. Coach and guide team members on Complex queries to help develop their process knowledge Customer Experience
Resolves ServiceNow cases in accordance with the Key Performance Indicators while also providing exceptional customer service
Build strong working relationships with various crossfunctional groups throughout Human Resources to deliver exceptional customer service experience by responding accurately and timely to customer requests
Provide feedback to customer facing teams and equip them with knowledge to respond to customer requests
Create awareness and guide employees (as applicable) on Self service functions
Continuous Improvement
Submits change or enhancement requests when necessary such as new wage types and compliance updates. Provides recommendations for compliance with SarbanesOxley (SOX) requirements. Confirms that all controls are functioning as designed and proactively identifies areas for improvement in internal controls. Includes testing of segregation of duties (SOD) testing of payroll services controls and identifies gaps as well as participating in annual SOX testing and validation exercises. Identify and implement improvement ideas by challenging the statusquo (especially processes that are manual/repetitive)
Must Haves: