This business is built almost entirely on the strength of remarkable people who give passionately to their roles work tirelessly have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world regardless of their role or function. For this reason we choose our employees very carefully – they are the strength and the future of this company.
Please note that this is a livein position based in Botswana’s Okavango Delta.
KEY OUTPUTS
Keep the wine list up to date in coordination with the Regional Chef and Operations Manager
Confident in recommending food and wine pairings to guests taking into account their personal tastes and food choices
Assist with preparation and service of wines and other drinks
Manage cost and quality controls
Manage wine room and ensure it is fullystocked
Develop and motivate team members through capability development
PERSONAL CHARACTERISTICS
Selfconfidence maturity and friendliness
Passionate about service guest delight and maintaining the golden thread
Clean neat and tidy as a person and in the workplace
Willingness to work to the guests’ timing not your own
Confidence in food and beverage service
Ability to work as part of team and effectively communicate with guests butlers kitchens
Multitasking in a fastpaced environment
KNOWLEDGE & PREVIOUS WORK EXPERIENCE REQUIRED
Previous experience as a Sommelier Wine Steward/Stewardess or similar role
Ability to create tasteful food and wine pairings
Extensive knowledge of Southern African wines and vineyards
Previous experience with a Point of Sale system an advantage
Certification as a Sommelier or degree in hospitality
This talented individual should have excellent organisational skills whilst showing confidence in their skills and knowledge. They also need to be able to work under pressure and enjoy working with people.
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