Lettings Negotiator

Lettings Negotiator

Hampstead

£18000 £22000 base salary

£35000 £40000 OTE

Duties:

• Register applicants and match applicants to properties.
• Arrange and attend viewings.
• Supervision of an effective applicant database ensuring regular contact is made with all prospective tenants.
• Achieve preagreed targets
• Liaise and negotiate offers between landlords and tenants.
• Communicate regularly with landlords in regards to marketing feedback viewings and hot prospects.
• Communicate all offers from applicants and proposed terms with landlords for their approval.
• Provide practical solutions to landlords with regards to achieving a prompt let.
• Generate new and repeat business opportunities for market appraisals instructions viewings and lets.
• Maximise board presence and promote brand awareness at all times.
• Update window displays with new and let agreed properties to ensure a professional image is displayed at all times.
• Canvassing / leafleting to seek new business opportunities including targeting competitors.
• Signing up tenants and assisting/working through the whole tenancy check in process.
• Ensure offers are accepted all terms agreed and application forms are completed in full by prospective tenants.
• Process completed application forms.
• Progress transactions accurately and efficiently.
• Maintain office systems/software and working procedures
• Efficient diary management.
• Correctly record all messages viewings and appointments.
• Produce activity reports as required.
• Bring complaints to the attention of your Line Manager immediately.
• Demonstrate high standards of professionalism and provide a firstclass level of customer service at all times.
• Ensure that you are fully aware of and comply with all regulations for General Data Protection & Anti Money Laundering.
• Attend all meetings and training courses as required by your Line Manager.
• Inform your Line Manager of ideas which may improve performance and efficiency.
• From time to time perform duties outside of this job description reasonably requested of you.

Main Objectives:

• To achieve goals and targets pre agreed with your line manager operating to the standards required by the company.
• Demonstrate high standards of professionalism courtesy and efficiency in dealing with the public.
• Maximise opportunities for viewings lets market appraisals and instructions.
• Operate an effective diary system to ensure all landlord and tenant enquires are booked in and an appropriate time set aside.
• Build and maintain excellent working relationships with landlords and tenants.
• Seek to increase office market share and generally promote ‘brand awareness’.
• To operate with the confines of the Housing Act and lettings legislation.
• To operate to the standards set by our regulatory bodies.

You will need:

• Experience as a letting negotiator is essential (at least one year)
• Full UK Driving licence required
• Motivated and eager to succeed
• Strong communications skills
• Good Microsoft Office experience

Apply online today or call the Crux Team on