HIA Lounges Manager

Responsible for all commercial elements of lounges, including customer experience, lounge opportunity evaluation, membership pricing/strategy, access policies, product strategy and food and beverage strategy. Also, responsible for overseeing daily operations in all HIA QR lounges, ensuring standards and procedures are followed, a safe work environment is maintained, and company values are achieved by all staff. Manage a team of associates to deliver the senior management vision and strategy that aligns with the company’s vision. Ensure effective coordination with internal and external airport agencies and authorities to assure delivery of highest standard of services.