Head Alliance Partnerships

JOB DESCRIPTION: Head Alliance & Partnerships

Position reporting to COO

Positions reporting to this position VP Purchase Operations Alliance &

Partnership Managers

Location Mumbai or Delhi

Education Minimum education is graduation from a Tier 1/ Tier 2 college. Additional qualifications in business

management digital marketing will be an added advantage.

Relevant Experience 12 to 15 years with consumer durable ecommerce or BFSI companies.

Specific skills Strong negotiation skills Leadership Team Player Communication skills Commercial knowledge

The job entails getting partnerships with national and regional brands to offer their products and services at the best terms in the market to be featured in catalogue which will be published to customers of clients for purchase using authorized payment instruments or redeem with points or a combination of points cash.

The job would also have a revenue and profit responsibility for the catalogue business currently powered by the other platforms.

Requirements

Responsibilities:

l Get merchandise service and gift partners on board at the best terms prevailing in the market price credit customer experience customer journeys

l Be responsible for the profitability of the vertical including optimizing costs and maximizing revenues through catalogue optimization introduction of high margin products.

l Get adequate margins to sell the merchandise and services at the most competitive prices in the market and be able to provide adequate margins to fund accelerated points earnings and retain decent margins to drive profitability.

l Drive the marketing and customer adoption strategies towards successful implementation for maximizing sales volumes and customer traction on the platform.

l Ensure all vendor agreements are vetted by legal and finance and get all vendors to duly sign the agreements in the prescribed format including getting the vendors to adhere to the SLAs mentioned in the agreements.

l Troubleshoot look for alternates when vendors renege on commitments build and implement adequate backup plans to ensure that client SLAs are met without fail.Reimagine and refresh the catalogue and the offerings constantly to keep the offering contemporary and catering to all segments of customers.

l Guide and build a strong team in the space of rewards and merchandising.

l Constantly update self and team on the best practices in ecommerce loyalty rewards catalogue and digital marketing.