Guest Service Agent - Embassy Suites by Hilton Phoenix Biltmore
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
- >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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