German Quality Analyst - Lisbon- JID304322

Our client is looking for a German Quality Analyst to join their growing Team in Lisbon Portugal. Are you passionate about Digital Marketing and willing to assure the quality for one of the most known digital marketing platforms

Tasks

• Working with the Quality Assurance Leaders to aggregate prioritize and report on the top issues affecting decision accuracy for each market and vertical.
• As new Content Policies are developed and prototyped provides details to local teams around the impact of the policy change on the teams current work.
• Delivers justintime training to auditors on new or changing Content Policies as well as refresher training on existing Content Policy on an asneeded basis.
• Actively rereviews decision accuracy audits to ensure consistency and alignment with internal standards and policies.
• Manages investigations of escalations of inaccurate decisions to understand the root cause(s) especially in cases where policies are new the content is ambiguous or the decision has an outsized impact if incorrect.
• Mentors auditors on the use of audit tools and systems.
• Develops process documentation and aggregates feedback about the functionality of audit tools.

Requirements

• Excellent German (min C2 level) and fluent English (min B2 level)
• Digital marketing experience 1 year minimum (Client service or account management).
• Minimum 1 year of experience within an audit or quality environment performing quality control and quality analysis.
• AdWords Search fundamentals certified (preferential);
• Experience working in a B2B environment and active use of Digital/Internet and online applications (AdWords Advertising etc.).
• Demonstrated capacity for critical thinking analysis and attention to detail.
• Strong work ethic with the ability to work well both independently and within the context of a larger teamoriented environment.
• Technologically savvy the ability to learn retain and apply large amounts of product process policy and with.
• Clearly demonstrated passion for a culture of excellence and commitment to quality in customer service

Benefits

• Pleasant and inspiring working atmosphere
• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
• Professional development and clear career path
• Training & development opportunities
• Competitive salary & relocation package