Quality Auditing Ana....
Quality Auditing Analyst
Posted on :
20-02-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
20-02-2024
Job Description
Req ID : 2547429
Work closely with Quality leaders to aggregate prioritize and report on the top issues impacting decision accuracy for each market and workflow
Support every aspect of internal audit quality from audit planning implementation feedback and reaudit as required
Complete all audits in the required timeframe and provide timely and usable feedback to agents to drive improved performance
Collaborate with relevant Team Lead and Quality Lead for performance enhancement of the team
Proactively identify areas of the policies/operational guidelines requiring training and working with training partners ensure gaps are filled within given time frame
Become and remain knowledgeable about the Clients products and community standards
Ensure awareness and understanding of Content Policy and operational guideline updates
Mentor new Quality Analysts on the use of audit tools and systems
Develop process documentation and aggregates feedback about the functionality of audit tools
Requirements
At least 2 years of QA experience
College graduate or undergraduate of any Accounting or Business related course is preferred
Experience in Finance and/or Accounting is preferred
At least 2 years of QA experience College graduate or undergraduate of any Accounting or Business related course is preferred Experience in Finance and/or Accounting is preferred
Employment Type
Full Time
Key Skills
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