Principal Product Manager APIs and Developer Community Viator

Viators mission is to bring more wonder into the world. To bring extraordinary unexpected and forevermemorable experiences to more people more often wherever theyre traveling wherever they are. In doing so Viator elevates thousands of businesses large and small along the way.

With Viator theyve experienced the best of the worlds oldest cities and rediscovered their hometowns through new eyes. Theyve faced their fears ziplining across the jungles of Costa Rica hot air ballooning above Turkeys Cappadocia and trekking through the glaciers of New Zealand. Over winetasting and walking tours theyve reunited with family and friends after COVIDenforced separations.

Were the largest marketplace of our kind: a single place where travelers can book more than 300000 tours experiences and activities.

Were used by millions of travelers to find everything from walking tours and wineries to cooking classes and catamarans to sailing and spelunking to bus tours and breweries. Our hundreds of thousands of experiences are in nearly every country around the world. And our team is international too. We have people in Singapore Sydney Oxford London Lisbon Reykjavik Boston San Francisco and more.

The Viator B2B Experiences product team is seeking an experienced and enthusiastic Principal Product Manager to join the team on a mission to place Viator at the center of the Experiences ecosystem by solving problems for our distribution partners and operators. You will be part of a dynamic fun and energetic team where you can immediately make meaningful contributions and grow as a product management professional.

In this role you will drive and execute our API strategy to enable our partners to distribute our supply and operators to connect to our marketplace. Your mission is to define and deliver a suite of APIs that enables a seamless integration with our partner and operator ecosystem and help us to build capabilities that allow other business to thrive with Viator

Our workplace is for everyone as is our people powered platform. At Tripadvisor we want you to bring your unique identities abilities and experiences so we can collectively revolutionize travel and together find the good out there.

What you will do

• Lead key initiatives within our B2B API and Connectivity team
• Build new capabilities or optimize existing products to drive the business forward against established revenue and growth goals and ensure its done in a scalable and flexible way
• Build investment cases for your product in collaboration with product leadership
• Define success metrics KPIs and monitor ongoing product performance taking action where necessary to improve performance
• Set the delivery plan and roadmap for your product prioritizing deliverables and activities for the team to best achieve the stated business outcomes
• Lead collaboration with engineering product marketing account management and other teams on cuttingedge technologies.
• Partner with our Account Management and Business development teams to drive opportunities in the larger ecosystem.

What were looking for

• Musthaves

Expertise (The What)3 years as a Platform or API Product Manager (6 years overall as a PM) working in a technologyheavy role including crafting the vision and strategy for the APIs or platforms you built

• A successful track record of partnering with engineering teams to build largescale API systems and frameworks with a deep understanding of API technologies as well as technical governance (standards compatibility lifecycle management monitoring)

• Confidence to participate in very technical discussions and to push back on engineering and others when appropriate; the ability to drive consensus and commit even when all parties dont agree

• Experience breaking down and sequencing implementation of complex platform solutions into discrete milestones to demonstrate rapid value creation

• Experience measuring the impact of platform work identifying suboptimal decisions and pivoting when necessary

• Undergraduate degree

• Collaborative Work Style (The How)

• Insatiable curiosity to understand the needs of customers (other Viator teams) and their customers (travelers and operators) by leveraging quantitative and qualitative data

• Ability to engage with diverse viewpoints manage competing stakeholder needs identify opportunities generate multiple solutions articulate underlying assumptions prioritize solutions experiment and derisk

• Proven experience inspiring crossfunctional teams to deliver innovative solutions

• Success communicating upward and outward about the bigger picture tradeoffs and delivery timelines

• You raise the bar for other PMs around you

• You strive for excellence but crave feedback and acknowledge and examine your mistakes so that you are continuously learning

• Nicetohaves

• Coding or software development experience

• Experience working in twosided marketplaces

• Masters degree in a technology or business related field.

• Experience with working with external partners and/ or a developer community

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability please reach out to your individual recruiter or send an email to and let us know the nature of your request . Please include the job requisition number in your message.

#Viator

#lLIRemote