Please read the job description very carefully before applying.
We are looking for dedicated quality assurance analyst professionals with excellent communication and 36 years of experience in call monitoring in international process for a leading investment management company in India.
Experience: 24 years
Location: Bangalore (Hybrid)
Workdays: 5
Qualification: Graduation
Shift: Night (7:30 PM 3:30 AM)
Ideal candidate:
36 years of experience in call monitoring and quality assurance from BPO industry with excellent communication in international process.
The interested professional should be currently living in Bangalore.
Role and Responsibilities:
- Responsible for creating/maintaining monthly reporting as well as providing feedback to team leaders and stakeholders.
- The ideal candidate must possess excellent customer service skills analytical thinking and experience managing associates in a contact centre environment.
- This position is committed to providing a bestinclass experience to the residents prospects and vendors (realtors HOAs etc.)
Why should you apply
- Career Growth
- Attractive perks & benefits
- Cab facility is available
Note:
If your profile matches we will contact you for the further steps.
communication,english,call monitoring,quality assurance