GermanEnglish Customer Support Consultant - Serbia

Germanspeaking Customer Support Consultant

(Work At Home) based in Serbia

Job description

As a Customer Service Consultant you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations cancellations and online checkin via phone. All the Customer Consultants are taking calls equally in their market language and also in English from various countries (e.g. Germany Scandinavia United States).

The position is remotely stationed inSerbia.


Profilerequirements

You speak Germanat a B2 levelandEnglishat a B2 level.
You have great communication multitasking and problemsolving skills.
A big plus if you have been working in customer service in the past.

We offer

• A remote position based in Serbia.
• A professional and multicultural working environment with people from different nationalities
• Modern induction training and career path
• Gaining experience working in a worldleading flight company
• Opportunity to grow within the organization
• A contract focused on a longterm relationship
• Fulltime job 8h/day 40h/week
• Relocation package
• Fixed salary bonus
• 21 days of vacation
• Private health insurance

Interviews take place on an ongoing basis so apply today or contact one of our recruiters below!

Welcome with your application!