USA - Sales and Service Coordinator

The Company

Metrologic Group a Sandvik company is a global leader in 3D measurement and inspection software. We are passionate about advanced technologies and innovation.

With high sales growth in 2022 and 2023 our team is growing!

The Profile:

For this position we are looking for a motivated and detailoriented person to join our team. This is an excellent opportunity for someone looking to kickstart their career in a professional office environment.

The Position:

In this key support role you will be the first point of contact for visitors and clients providing exceptional customer service while managing a variety of administrative tasks. This position will play a crucial role in providing administrative support handling office operations and contributing to the overall efficiency of our organization.

Primary Tasks:

• Answering phones enthusiastically and directing calls to proper people
• Assist with planning and preparing for in office customer meetings/events
• Making travel arrangements (Daily) and being reactive to last minute changes.
• Shipping and Receiving
• Assist with quoting (annual maintenance services and parts) as needed
• Filing (Electronic)
• Ordering supplies
• Organize delivery of customer orders (includes both shipping and scheduling services)
• File internal credit card receipts
• Coordinate service jobs both software trainings and machine services

Required Skills:

• Proficiency in Microsoft Office (Outlook Excel Microsoft Teams)
• Customer service
• Workplace communication teamwork/collaboration
• Ethical decisionmaking
• Emotional intelligence
• Complex problem solving
• Ability to prioritize/multitask
• Strong online research skills

Desired experience:

• Making travel arrangements (flight hotel and car reservations)
• UPS and Fedex shipping platforms International shipping is a plus!

Hours:

Monday Friday: 8am 5pm

Pay and Benefits:

• $15$17 per hour
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k)
• 401(k) matching
• Referral program

Medical/Dental/Vision Benefits available to employee and spouse/children with no payroll deduction! Provided after 90 days.

If you meet the qualifications for this position please submit your resume for consideration. Only qualified candidates will be contacted for an interview.