Maintenance Technical

Position Name: SAP Commerce Functional Consultant

Responsibilities:

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers both in English and Native Japanese languages
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Qualifications:

• Good knowledge of ecommerce solutions and processes, with exposure to automotive domain (with at least 5 years expertise in ecommerce domain)
• Deep understanding of Product Management, Content Management, Price, Inventory, Cart, Checkout, Order submission, Order fulfillment and Payment modules
• Exposure to Agile Project development practices.
• Knowledge of agile tools, specifically Jira and Confluence.
• Knowledge of SAP Commerce B2B & B2C accelerator, with operational knowledge of Backoffice
• Multilingual communication skills with with fluency in Japanese and English
• Ability to collaborate with various business stakeholders to understand business challenges and business needs
• Ability to collaborate with project and IT team to derive solution and create user stories
• Ability to provide operational support. Collaborate with end customers & customer support agents to understand end user concerns.

Preferred Qualifications:

• Good knowledge of ecommerce solutions and processes, with exposure to automotive domain (with at least 5 years expertise in ecommerce domain)
• Deep understanding of Product Management, Content Management, Price, Inventory, Cart, Checkout, Order submission, Order fulfillment and Payment modules
• Integration with SAP or third-party systems with commerce application
• SAP: Commerce Cloud BA certification.
• Facilitate workshops to collect business requirements Identify gaps, issues and work around solutions to fulfill customer requirements.
• Perform detailed analysis of complex business requirements and provide appropriate system solutions identify, interpret, validate, and document customer requirements.
• Work on effort estimation and rough cost with timeline
• Proactively work on Fit Gap Analysis and propose suitable SAP process with system enhancements need for the business requirements.
• Lead the team actively on both the topics of functional and technical role.

Company Description

This organization Group is a leading global supplier of technology and services. It employs roughly 401,300 associates worldwide (as of December 31, 2021). According to preliminary figures, the company generated sales of 78.8 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, the company offers innovative solutions for smart homes, Industry 4.0, and connected mobility. The company pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The company Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. The organization improves the quality of life worldwide with innovative products and services that spark enthusiasm. In short, Company creates technology that is “Invented for life.”