Medical Recepcionist

Our client is a leading provider of physical therapy and rehabilitation services in the northeastern United States with a strong commitment to helping individuals lead healthier more active lives. They are currently seeking a motivated and friendly Medical Receptionist to join their team and contribute to their mission of providing exceptional patient care.

Job Description:

As a Medical Receptionist you will be the first point of contact for our patients and play a vital role in creating a positive and welcoming experience. You will ensure the smooth operation of our clinic and contribute to the efficient delivery of highquality care.

Responsibilities:

• Patient Interaction: Greet and assist patients with a warm and professional demeanor providing information and answering questions about our services and processes.
• Scheduling: Manage the scheduling of patient appointments coordinating with the clinical team to ensure efficient and timely care delivery.
• Registration and Documentation: Collect and verify patient information insurance details and medical history accurately. Ensure all required forms and documentation are completed.
• CheckIn and CheckOut: Efficiently check patients in for their appointments collect payments and process insurance information. Provide receipts and schedules for followup visits.
• Phone and Email Communication: Answer and direct phone calls respond to patient emails and address inquiries and concerns effectively and professionally.
• Record Keeping: Maintain organized patient records and ensure they comply with all relevant regulations. File update and retrieve records as needed.
• Insurance Coordination: Verify patient insurance coverage and assist in obtaining any necessary authorizations or referrals.
• Office Support: Assist with general office tasks such as data entry maintaining office supplies and keeping the reception area tidy and welcoming.

Qualifications:

• High school diploma or equivalent (additional education or certification in healthcare administration is a plus).
• Previous experience in a medical or healthcare receptionist role is preferred.
• Strong interpersonal and communication skills with an emphasis on professionalism and empathy.
• Exceptional organizational and multitasking abilities.
• Proficiency in using computer software including electronic health record (EHR) systems and Microsoft Office.
• Knowledge of medical terminology and insurance procedures is advantageous.
• Commitment to patient privacy and confidentiality.
• Friendly approachable and customerfocused attitude.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• Supportive and collaborative work environment.
• The chance to make a meaningful impact on patients' healthcare experiences.