Design Specialist

Come join the team that is reinventing home! Wayfair is hiring for our Joss & Main retail store! If you are looking for rapid growth constant learning and dynamic challenges this store might be the future home for your career.

What youll do:

• Provide an authentic friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
• Provide coaching and support to Design Sales Advisors and support their allocated workload efforts as determined by the Store Leader. Depending on the specific work shift this associate will help open and/or close the store with keyholder responsibilities.
• Support associates to help drive exceptional customer service and maintain a strong visible presence in the designated work area to drive sales and strong customer service.
• Support Store Leaders to train and develop the Design team on knowledge of our product selling customer service operations visual and other aspects of their roles.
• Along with the Store Manager provide helpful observation feedback and thoughtful guidance to associates to aid them to adapt and grow.
• Leverage interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases (such as fabric finishes texture of the product).
• Manage virtual and instore design appointments (including preparation of design deliverables product curation and follow up)
• Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (mood boards space plans 2d/3d room views)
• Meet or exceed sales and customer satisfaction targets and other established KPIs
• Participate in operational store activities as needed: bringing new products to the floor floor sets replenishment and substitutions
• Engage in a high energy focused and dynamic work environment where there can be rapid changes in products promotions offerings and operations
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations

What youll need:

• 3 years of sales experience (Interior design furniture or home goods experience preferred.)
• Experience motivating a team to achieve sales goals (preferably as a leader or trainer in a store environment)
• Understanding of design principles including spatial planning fabric selection interior design styles and trends
• Demonstrated ability to work within a team sales environment strong desire to see the teams around you succeed and exceed sales targets.
• Strong organization selfmotivation communication and relationship management skills
• Track record of thriving in a fast paced and changing environment
• Technical acumen to learn necessary software; proficiency in Google Suites and/or Microsoft Office applications preferred.
• Ability to work a flexible schedule including nights weekends and holidays
• Bachelors degree or college diploma equivalent preferred

Physical Requirements:

• While performing the duties of this job the employee is frequently required to stand walk talk and hear. The employee frequently is required to handle or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop kneel crouch or crawl. The employee must regularly frequently or occasionally lift and/or move up to 50 lbs.
• Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

Compensation & Benefits:

• Compensation starting at $21.40 per hour which increases based on your relevant experience substantial quarterly bonuses
• Medical benefits financial benefits and a generous employee discount

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals including individuals with disabilities. As part of this commitment Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process please let us know by completing our .

Need Assistance

For more information about applying for a career at Wayfair visit our .

About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industryleading technology and creative problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.

No matter who you are Wayfair is a place you can call home. Were a community of innovators risktakers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and wellpositioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.

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