Global Data Protection Manager

Collinson Group is a global leader in driving loyalty and engagement for many of the worlds largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide marketleading experience in delivering products and services across four core capabilities: Loyalty Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years experience with 28 global locations servicing over 800 clients in 170 countries employing 1800 people.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 colleagues globally.

What does a Data Protection Managerat Collinson do

We have an exciting opportunity for a regional Data Protection and Compliance Manager to join our team in UK and our wider Global Data Protection Team.

You will support and report into the Global Head of Data Protection in the UK and work in close alignment with various Regional Managers and local operation teams product owners and commercial leads.

Data Protection laws and regulations are evolving at an increasing rate in the region and Collinson wants to stay ahead of the game. This role ensures that Collinson operates in a legal and ethical manner complying with applicable laws and regulations pertaining to our industries as well as professional standards accepted business practices and internal Policies while meeting business goals.

The role will be embedded into the team responsible for developing and overseeing compliance programs applying company Policies and supporting the development of our products and propositions. We expect this role to provide practical and pragmatic support and advice whilst protecting the interests of the customer and adhering to Collinson values.

Your duties will include and are not limited to the following activities and tasks:

Data Protection

• Work with the business units to ensure Collinson is compliant with the local laws and regulations relevant to Data Protection.
• Provide support and advice to product commercial and support functions to ensure data privacy is supported through design delivery and execution of products and propositions systems and operational processes.
• Maintain the data protection records including processing activities and conducting coordinating or reviewing privacy and data protection impact assessments.
• Manage data protection related queries and complaints.
• Inform and advise Collinson employees and business units operating within the Region of their obligations under relevant local and group policies and procedures and processes.
• Monitor adherence to Collinson data protection policies and procedures including awareness raising and training.
• Review contracts to ensure appropriate data protection clauses are used.
• Liaise with key internal and external stakeholders as required.
• Where required provide advice on the management and resolution of incidents involving personal data including notification to relevant regulatory authorities in the region where appropriate.

Compliance

• Identify and maintain a framework for Compliance with applicable laws and regulations
• Develop establish and work with the business units to set operational policies for compliance with Collinson Policies and applicable laws and regulations.
• Review procedures practices and documents to identify possible gaps of noncompliance
• Proactively and regularly engage stakeholders to identity and close gaps in internal Policies and guidelines for compliance with applicable laws and regulations
• Oversee and guide the business units in the development and management of action plans in response to audit findings and compliance violations.
• Provide regular training to staff on relevant regulations and processes pertaining to Collinsons operations.
• Provide regular advice and reporting to Management on the regions compliance with laws and regulations.

Regulatory Responsibilities

• Adhere to the FCAs Conduct rules and the Firms code of conduct
• Undertake all regulatory training as prescribed by the company and comply with all policies relevant to your role
• Immediately report any known conflicts of interest in line with company policy
• Satisfy on an ongoing basis the companys fit and proper requirements which as a minimum shall take account of your: Honesty integrity and reputation Competence and capability andFinancial soundness.

Key skills and experience to be evidenced within your application include

• Experience in relevant industry or in similar role
• Experience working in multinational companies or organisations
• Strong analytical communication and interpersonal skills.
• Able to anticipate and respond to a range of privacy and data protection compliance challenges (including changes to the law new regulatory guidance and local emerging risks) and identify pragmatic costeffective solutions.
• Able to communicate effectively with data subjects regulators commercial partners and other external stakeholders irrespective of national boundaries and cultures.
• Ability to work independently with limited supervision
• A CIPP/E certification or other equivalent privacy or data protection certifications

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.