Tele Calling Execuatives

Overview:

Key Responsibilities:

• Make outbound calls to potential and existing customers
• Promote products or services to generate sales leads
• Understand customer needs and handle inquiries or complaints
• Update customer information and call logs in the database
• Meet call quotas and sales targets
• Follow communication scripts and company policies
• Resolve customer objections and provide accurate information
• Collaborate with the sales team to achieve goals
• Manage and update customer databases
• Provide feedback and input on call processes and strategies
• Adhere to compliance and quality standards
• Maintain professionalism and positive attitude
• Perform any adhoc duties as assigned
• Ensure customer satisfaction and retention
• Keep abreast of product knowledge and industry trends

Required Qualifications:

• High school diploma or equivalent
• Proven experience in telesales or telemarketing
• Excellent communication and negotiation skills
• Strong sales and customer service orientation
• Ability to handle rejection and overcome objections
• Good problemsolving and decisionmaking abilities
• Familiarity with CRM systems and call center equipment
• Ability to work in a fastpaced environment
• Resilience and persistence in achieving targets
• Adherence to compliance and ethical standards
• Positive and resultsdriven attitude
• Ability to work well in a team
• Flexibility to work varied shifts if required
• Basic computer and data entry skills
• Good listening and communication skills

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