Sr Endpoint Security engineer (Antivirus)
Min 5years experience
Skills
Mandatory: TrendMicro and Crowd strike Platforms.
Good understanding of Active directory and ldap authentication.
Antivirus policy management.
HIPS
TPM
Data loss prevention
Host based firewall
EDR
Troubleshooting skills in EP Application Macfee as well as in Antivirus exp.
Tools : Trend Micro Apex Central/Apex One Trend Micro Coud One Workload Security
(DSM) Trend Micro Vission One/XDR and Trend Micro Cloud App Security
Job Description
Ability to administer large scale enterprise customers with minimum 5000
nodes.
Strong experience on windows and Linux platforms
Plan implement antivirus solutions
Troubleshooting antivirus products
Proven track in resolving complex security issues involving endpoints and
servers.
Capability of EDR / XDR event analysis
Create process and technical improvements for the customer environments.
Optimizing performance of antivirus products
Meeting compliance standards
Understanding APT s and plan proactive updates/upgrades.
Manage teams and scheduling roster s to meet business needs.
Support customers on 24x7 environment
Adhering to ITIL process and incident management.
Collaborate with customer for change management process.
Liaise with internal management for AV deployments and KT.
Assist peers in resolving ongoing tickets.
Service now / any ITIL based ticketing tool expertise.
Maintain service level agreements
Own tickets from start to finish
Ability to work independently and work as team member
Establish good customer relation ships.
Certifications : Crowdstrike TrendMicro Microsoft.
administer large scale enterprise customers,service level agreements adherence,hips,tpm,trend micro coud one,support customers,windows,incident management,customer relation ships,edr,resolving ongoing tickets,trend micro apex central/apex one,microsoft,windows platform,antivirus solutions,trendmicro,trend micro apex central,edr/xdr event analysis,linux platforms,dsm,active directory,compliance standards,trend micro cloud app security,crowdstrike certification,service now,apt,crowd strike,apt's,apex one,scheduling roster's,microsoft certification,host based firewall,antivirus solutions implementation,trend micro cloud one - workload security (dsm),xdr event analysis,ldap authentication,trendmicro certification,troubleshooting antivirus products,trend micro vission one/xdr,tools,linux platform,change management process,service now/itil based ticketing tool expertise,itil based ticketing tool,data loss prevention,crowdstrike,antivirus policy management,crowd strike platforms,resolving complex security issues,itil process,process and technical improvements,optimizing performance of antivirus products
