Company Overview:Syncup is a leading company in the Human Resources Services industry dedicated to providing innovative solutions tailored to the fashion industry. We specialize in offering personalized styling and consultation services ensuring our clients satisfaction and confidence in their attire.
Role and Responsibilities:- Collaborate with clients to design shirts that align with their unique tastes and preferences ensuring a personalized and enjoyable experience.
- Demonstrate a comprehensive understanding of fabrics and customizations effectively communicating these options to clients to assist them in making wellinformed decisions.
- Proactively identify and address customer concerns continuously developing innovative solutions to anticipate and exceed their needs.
- Maintain accurate records by updating the system with orders and customer details and coordinating closely with the production team to ensure timely order fulfillment.
- Provide exceptional customer care through professional and timely communication via email and phone addressing inquiries and concerns with attentiveness and expertise.
- Work closely with instore master tailors to facilitate measurements and resolve individual customer issues maintaining a high standard of service and satisfaction.
- Contribute to daily cash and bank transactions ensuring accuracy and compliance with established procedures.
- Engage in visual merchandising to create captivating store displays that showcase our offerings effectively and attractively.
Candidate Qualifications:We are seeking a candidate who possesses a strong passion for fashion and styling coupled with excellent communication and interpersonal skills. A keen eye for detail and the ability to adapt to evolving customer preferences are essential.
Required Skills:- Fashion Design
- Customer Relationship Management
- Communication
- Attention to Detail
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