This is a remote position.
The Integration Sales team focuses on seamlessly onboarding and integrating clients into our platform. This team ensures exceptional service building trust and maintaining diligence to surpass client expectations while using our products.
Integration Sales Managers serve as "Trusted Advisors" mapping out use cases and emphasizing the value of our service to our customers. We seek individuals to manage the onboarding and technical integration process by offering technical guidance soliciting feedback and recommending best practices based on customer use cases. This role involves engaging with prospects demonstrating how integration with our platform can solve their issues.
As an Integration Sales Manager youll possess comprehensive knowledge of our platform advocating for it externally while nurturing relationships between customers and internal teams such as product sales and engineering.
If youre techsavvy adept at relationshipbuilding and enthusiastic about contributing to our European platform expansion we want to hear from you!
You Will Be Challenged To
- Facilitate customers in integrating with our APIs effectively.
- Demonstrate technical leadership by identifying and implementing best practices for API integration aiding customers with their implementations.
- Regularly engage with customers to encourage integration provide value and address technical concerns.
- Represent customer needs internally by delivering insightful datadriven feedback.
- Collaborate with customers to identify unique use cases develop supportive collateral for their product development.
- Prioritize and advocate for feature requests to enhance product capabilities and potential.
- Develop relationships with key customers postintegration to ensure their future technical needs are recognized and met.
Requirements
About You:
- Experience in Sales Integration Onboarding Customer Success Solution Engineering Technical Support or Developer relations.
- Enjoy working on intricate use cases and crafting tools to benefit customers.
- Proficient understanding of APIs.
- Ability to effectively communicate with both technical and nontechnical internal and external stakeholders.
- Efficient prioritization skills without compromising quality.
- Forwardthinking approach focused on anticipating and fulfilling customer needs for a seamless consumer experience.
About You: Experience in Sales Integration, Onboarding, Customer Success, Solution Engineering, Technical Support, or Developer relations. Enjoy working on intricate use cases and crafting tools to benefit customers. Proficient understanding of APIs. Ability to effectively communicate with both technical and non-technical internal and external stakeholders. Efficient prioritization skills without compromising quality. Forward-thinking approach focused on anticipating and fulfilling customer needs for a seamless consumer experience.