Customer Service Expert
Customer Service Expert
Posted on :
27-01-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-01-2024
Job Description
This is a remote contract role for a Customer Service Expert. The Customer Service Expert will provide excellent customer service by answering product and service questions taking orders troubleshooting and resolving customer complaints and performing other customer service functions. The Customer Service Specialist will also maintain customer records and ensure customer satisfaction.
Requirements
- Experience in customer service or related field preferred
- Excellent verbal and written communication skills
- Good problemsolving skills and ability to think critically and creatively in handling customer issues
- Ability to multitask prioritize and manage time effectively
- Ability to work independently and as part of a team
- Experience with Microsoft Office and familiarity with customer service software preferred
- High school diploma or higher preferred
Benefits
None
Must have a PC with Windows 10 or 11 Must be excellent at speaking and writing in English Bi-Lingual a plus Must have high speed internet (hardwired only, not WiFi) Must have a dedicated phone line without voice mail. **Chromebook, I-pad, Mac computers are NOT compatible**
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Key Skills
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