Job Title: Payroll Officer
Employment Type: FullTime
Hours Per Week: 37.00
Work Pattern: Monday to Friday
Location City: Bowburn Durham
The Role
Are you an experienced payroll professional Join our clients team at the Head Office in Bowburn as a Payroll Officer. Supported by the Payroll Manager and provided with relevant systems training you will play a crucial role in delivering an efficient payroll administration service to over 1800 employees.
This dynamic position involves managing high volumes across 2 payrolls demanding uptodate knowledge of payroll and pension legislation. As the point of contact for all payroll queries effective communication skills are essential including dealing with external agencies such as HMRC.
The role requires a processdriven individual with meticulous attention to detail capable of both autonomous work and collaborative support within the finance team.
Key Accountabilities:
- Ensure the accurate remuneration of all staff members in accordance with their work contracts.
- Process timely and accurate updates to payroll records received from HR source data.
- Ensure strict compliance with all statutory payments deadlines and administrative submissions.
- Maintain the payroll system with the latest legislative changes and software updates under the guidance of the line manager.
- Collaborate with the HR department to enhance processes and information flows continually.
- Evaluate existing payroll processes and propose improvements to management.
- Provide salary information to managers and employees upon request fostering effective communication.
- Deliver an endtoend payroll service covering the employee lifecycle including new employee creation/checking contract variations payments deductions and terminations.
- Process time sheets P45s Attachment of Earnings and other financial amendments to payroll records.
- Handle changes related to sickness and parental leave.
- Reconcile and verify various reports before finalizing payroll to ensure accurate employee payments.
- Administer and submit contributions for multiple pension providers.
- Address payrollrelated queries from staff and management through effective communication and resolution.
- Stay updated on payrollrelated policies procedures and terms and conditions for the payroll staff.
- Ensure timely completion of yearend and pension yearend processes in line with relevant deadlines.
- Maintain expertise and knowledge in transactional services including payroll pensions and HR processes providing support and advice while ensuring compliance with statutory obligations and current business processes.
- Prepare and submit salary information to HMRC in the appropriate format.
- Ensure compliance with legislative guidelines from HMRC Pension Regulators DWP etc.
- Populate and maintain pension scheme systems.
- Administer and support multiple staff Terms & Conditions.
- Produce monthly payrolls with different terms and conditions assisting in obligations to outside agencies.
- Process salary data into the finance system accurately and promptly to meet companyset deadlines for management accounts.
- Review and reconcile payroll balance sheet accounts resolving any variances.
- Support and assist in providing data for TUPE transfers.
- Participate in the review of the organizations Payroll Policies Procedures and Processes.
- Engage in arrangements for further training and professional development.
- Stay current with changes or developments within the payroll profession.
Requirements
Person Specifications
Technical/ Professional Qualifications
- Relevant Payroll qualification(s) or the ability to demonstrate appropriate skills and knowledge (Essential)
- Sound knowledge of payroll legislation relating to payroll services; including HMRC requirements with regards to tax national insurance apprenticeship levy RTI auto enrolment PAYE offpayroll working IR35 (Essential)
- A working knowledge of the Local Government Pension Scheme Teachers Pensions Scheme NHS Pension Scheme (Desirable)
Experience / knowledge
- Sound knowledge of computerised payroll and accounting systems (Essential)
- Minimum of 3 years experience working in a similar busy payroll environment (Essential)
- Experience of payroll and pension yearend processes (Essential)
- Sound knowledge of payroll legislation (Essential)
- An inquiring and analytical mind with an ability to manage work logically consistently & accurately (Essential)
Skills and abilities
- Ability to use CHRIS21 and SUN Accounts (full training will be provided) (Desirable)
- Good IT skills including Microsoft packages (advanced Excel knowledge) (Essential)
- Strong written and oral communication skills with the ability to communicate payroll issues effectively with a wide range of people and develop effective working relationships at all levels (Essential)
- Ability to produce and present information and accurate reports (Essential)
- Excellent customer care skills (Essential)
- Sound administrative organizational and decisionmaking skills coupled with an understanding of appropriate escalation (Essential)
- An inquiring and analytical mind with an ability to manage work logically consistently & accurately with the ability to problemsolve (Essential)
- Ability to work autonomously and maintain ongoing areas of responsibility (Essential)
- Able to prioritize and time manage and effectively work to deadlines (Essential)
- Attention to detail and ability to understand and apply complex information (Essential)
- Ability to resolve a range of payroll queries from routine to complex issues (Essential)
Other Requirements
- Flexible approach to work by responding to the needs of the services (Essential)
- Commitment to own continuous personal and professional development (Essential)
- Commitment to promoting the culture of the organization (Essential)
Competencies
- Impactful Communication: Shares information and presents ideas or themes clearly and convincingly so that others see us as open transparent and credible and want to engage with us.
- Delivering Results and Achieving Greatness: Focuses on our individual drive and personal focus to succeed in delivering against our key business objectives and targets.
- Service Excellence: Continues to build on the organization s reputation within the industry becoming a provider of choice recognized by external bodies as meeting the diverse needs of our customers and delivering the highest standards of service delivery.
- Working Together: Defines how we work with each other and our customers partners commissioners and stakeholders.
Benefits
In return you will receive;
- Generous annual leave entitlement (27 days plus bank holidays increasing to 32 after 1 year s service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- % Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities including free training courses
- Worklife balance flexible working and familyfriendly policies
- Happy Healthy You! our wellbeing offers for our workforce
- Employee Assist Programme and Support Networks
Job Types: Fulltime Permanent
Salary: 22000..00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Onsite parking
- Sick pay
- Work from home
Schedule:
Work Location: Hybrid remote in Durham
Person Specifications Technical/ Professional Qualifications Relevant Payroll qualification(s), or the ability to demonstrate appropriate skills and knowledge (Essential) Sound knowledge of payroll legislation relating to payroll services; including HMRC requirements with regards to tax, national insurance, apprenticeship levy, RTI, auto enrolment, PAYE, off-payroll working IR35 (Essential) A working knowledge of the Local Government Pension Scheme, Teachers Pensions Scheme, NHS Pension Scheme (Desirable) Experience / knowledge Sound knowledge of computerised payroll and accounting systems (Essential) Minimum of 3 years experience working in a similar busy payroll environment (Essential) Experience of payroll and pension year-end processes (Essential) Sound knowledge of payroll legislation (Essential) An inquiring and analytical mind with an ability to manage work logically, consistently & accurately (Essential) Skills and abilities Ability to use CHRIS21 and SUN Accounts (full training will be provided) (Desirable) Good IT skills, including Microsoft packages (advanced Excel knowledge) (Essential) Strong written and oral communication skills, with the ability to communicate payroll issues effectively with a wide range of people and develop effective working relationships at all levels (Essential) Ability to produce and present information and accurate reports (Essential) Excellent customer care skills (Essential) Sound administrative, organizational, and decision-making skills, coupled with an understanding of appropriate escalation (Essential) An inquiring and analytical mind with an ability to manage work logically, consistently & accurately, with the ability to problem-solve (Essential) Ability to work autonomously and maintain ongoing areas of responsibility (Essential) Able to prioritize and time manage, and effectively work to deadlines (Essential) Attention to detail and ability to understand and apply complex information (Essential) Ability to resolve a range of payroll queries from routine to complex issues (Essential) Other Requirements Flexible approach to work by responding to the needs of the services (Essential) Commitment to own continuous personal and professional development (Essential) Commitment to promoting the culture of the organization (Essential) Competencies Impactful Communication: Shares information and presents ideas or themes clearly and convincingly so that others see us as open, transparent, and credible, and want to engage with us. Delivering Results and Achieving Greatness: Focuses on our individual drive and personal focus to succeed in delivering against our key business objectives and targets. Service Excellence: Continues to build on the organization s reputation within the industry, becoming a provider of choice recognized by external bodies as meeting the diverse needs of our customers and delivering the highest standards of service delivery. Working Together: Defines how we work with each other and our customers, partners, commissioners, and stakeholders.