Operations Manager - QSR - Texas Chicken

Be a part of the crew

At Texas Chicken™, we’re one big family.We like to choose people who are cheerful, unique and are constantly pushing each other to reach their goals.

Looking for an Operations Manager

Responsibilities

• Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage stores.
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices.
• Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented.
• Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service.
• Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards.
• Ability to identify labor or food cost, and with specific actions to impact those figures positively.
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff.
  

Requirements And Skills

• Proven work experience as Operations Manager in QSR or similar role.
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field