Ensure proper definition of margins, overhead charges, and retail variances by brand in compliance with each franchise agreement and company policies and procedures.
Ensure that cost of goods sold is recorded in a timely and accurate manner.
Identify areas of improvement in stock management to ensure continuous optimization.
Ensure a high level of customer service is delivered and maintained and that internal customers are satisfied by meeting all internal SLAs and by following up on requests in a timely manner.
Generate and review end-of-month COGS report and monthly stock take results within the set
timeframe.
Ensure proper implementation of stock management policies/procedures such as receiving, sales, change of season, change of price, cycle count, defective items, credit note, transfer between stores, and export shipment, and are recorded in an accurate and timely manner.
Assist in managing and developing team members to ensure that the department has the required knowledge and efficiency.
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