Customer Service Representative CSR

Customer Service Representative Join Us in Serving Our Community!

As a Customer Service Representative (CSR) youll be the crucial link between our esteemed clients and customers. Your role involves delivering comprehensive information about our products/services addressing concerns and ensuring exceptional customer satisfaction.

Were seeking dedicated CSRs committed to community service possessing strong problemsolving abilities adaptability topnotch communication skills a positive attitude and excellent multitasking capabilities.

Responsibilities:

• Assess and fulfill customers needs to guarantee satisfaction.
  
• Cultivate and uphold positive customer relationships via transparent communication.
  
• Provide accurate and complete information utilizing appropriate resources.
  
• Resolve customer complaints promptly offering timely solutions and ensuring followup for resolution.
  
• Adhere to established communication protocols guidelines and company policies.
  
• Go the extra mile to actively engage and support customers.
  

Requirements

• Excellent communication and presentation prowess.
  
• Proficiency in multitasking time management and prioritization.
  
• Must be authorized to work in the United States.
• High school diploma or equivalent.