Outlet Store Manager

Come join the team that is reinventing home! Wayfair is hiring a General Store Manager for our new returns Outlet retail store in Greensboro NC! If you are looking for rapid growth constant learning and dynamic challenges Wayfairs Outlet store might be the future home for your career.

Employee Perks

• As an employee of Wayfair you will receive an employee discount on
• Full medical dental vision
• Matching 401k
• Employee discounts through Wayfairs Benefit Hub
• Competitive compensation

What youll do:

• As an authentic brand ambassador for the Wayfair family lead and create a best in class customer experience by connecting them with the worlds biggest and best home online assortment brought to life in our stores.
• Master our brand story and be able to share our brand with polished communication personal appearance and professionalism.
• Capable of effectively handling impromptu visitation from the press investors or other key stakeholders
• Provide leadership to the team and meet or exceed budgeted sales payroll and controllable expense goals.
• Maintain leadership presence through effective floor management and resource allocation.
• Identify customers needs and balance with operational requirements to meet customer experience standards.
• Amplify the Wayfair brand family by building a high performing customer centric team and actively introducing them to all channels online app and stores..
• Motivate and train all associates in sales customer service operations and product knowledge utilizing all resources.
• Foster and instill a culture of accountability and continuous feedback to promote a profitable positive and dynamic environment.
• Consistently recruit hire and retain a salesforce that delights and inspires our customers while driving sales.
• Identify talents and develop skills within the team to enable succession planning
• Build a talent pipeline both internal and external to deliver budgeted sales and best in class customer experience
• Perform opening and closing routines and provide supervision to ensure the store is meeting financial goals and associates are providing best in class service to our customers.
• Effectively manage store operations maintain appropriate inventory levels and maintain visual merchandising standards required by Wayfair and Tanger Outlets
• Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand.
• Develop lead and deliver a longterm sustainable plan for growth visitation and profitability in the market.
• Lead a team to always use good judgment by demonstrating a culture of ethical conduct security and compliance.
• Champion and campaign for a resolution oriented environment for your team.
• Identify and share opportunities to innovate improve and simplify processes to ensure operational excellence.
• Know and assess the competition and retail evolution by leveraging insights and feedback to deliver results.
• Live by emulate and guide by our People Principles daily.

What youll need:

• 4 years of general management experience.
• Brick & mortar retail experience in furniture or home goods preferred.
• Exceptional analytical problemsolving and decisionmaking skills.
• Proven ability to motivate influence and inspire yourself and others.
• Track record of thriving in a fast paced and changing environment.
• Technical acumen to learn necessary software; experience with Excel Google Cloud G Suite including Docs Sheets Slides and Forms preferred.
• Ability to process information and merchandise through a computer system and POS register system (Lightspeed).
• Full time associates may need to work nights weekends and holidays on a rotating basis.

Essential Functions:

• Onsite presence at a physical location
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to operate and learn the stores pointofsale system
• Technical acumen to learn necessary software; experience with Excel Google Cloud G Suite including Docs Sheets Slides and forms preferred.
• Ability to process information and merchandise through a computer system and POS register system.

Physical Requirements:

• While performing the duties of this job the employee is frequently required to stand walk talk and hear. The employee frequently is required to handle or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop kneel crouch or crawl. The employee must regularly frequently or occasionally lift and/or move up to 50 lbs
• Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

Work Schedule:

At Wayfair and our family of brands we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry your shift schedule will vary. However we will work to provide you with your schedule a minimum of 2 weeks in advance and you will have the opportunity to trade with teammates as needed.

Our store hours are MondaySaturday 10:00AM 9:00PM and Sundays 10:00AM 7:00PM. Employee shifts may include an hour before or after store hour.

*Employment to this role will be contingent on successful completion of a background check

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals including individuals with disabilities. As part of this commitment Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process please let us know by completing our .

Need Assistance

For more information about applying for a career at Wayfair visit our .

About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industryleading technology and creative problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.

No matter who you are Wayfair is a place you can call home. Were a community of innovators risktakers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and wellpositioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: ). If you have any questions regarding our processing of your personal data please contact us at . If you would rather not have us retain your data please contact us anytime at