Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailAbout Valiantys
Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. Because teamwork requires more than just tools we help them bridge the gap between their applications and strategic practices such as SAFe and ITIL. Over the last 15 years we have helped in excess of 5000 customers to achieve their desired business outcomes at a reduced time to value through improved team collaboration.
At Valiantys we talk straight we share and take part we are mindful of what matters we make every interaction remarkable and we never stand still. If you think the 5 values sound familiar to you we bet you will love working with us!
Job summary
Valiantys is looking for a full remote support engineer based in Senegal
If you are looking for a rewarding opportunity within a forwardthinking international tech company come join our energetic and driven 24/7 support team.
Things youll be working on :
Part of your everyday tasks will be to:
What you need to be successful
You have a masters degree or just graduated in computer science or/and you have at least two years of experience in customer technical support.
You speak English and French fluently.
You have strong knowledge of databases (MySQL Oracle SQL Server etc.).
You feel at home with system administration and have already written scripts under Linux.
You are craving a dynamic work environment where youll have a large amount of autonomy and responsibilities.
You are a great listener and have a real sense of the end result.
You know that providing great customer satisfaction on a human level is what will make a difference!
Otherwise you are a curious and fast learner!
A nice to have :
You have experience with Cloud platforms e.g. AWS.
Ideally you have already worked with Atlassian tools and are comfortable with the ecosystem.
Previous work experience in an international context is appreciated.
Why you should apply
People are our biggest asset and we work hard to make sure Valiantys is not only a great place to work but also provides a platform for you to grow.
Ownership. You will have a very strong influence on the Talent Acquisition strategy and will have ownership of your territory
Training. We provide the time and budget to help you grow.
Flexibility. We understand life is about balance and we provide flexibility and support to help you achieve your life goals.
Salary & benefits: We reward our people well for their hard work plus we have an excellent benefits package.
Full Time