Customer Facing Supply Chain Lead
- Leading and developing the customer segmentation exercise in close coordination with Sales
- Implementing the Market Service Strategy that takes into account the different types of customers, to provide them with the most adequate, cost-effective services.
- Ensuring compliance with the defined Service Strategy by closely monitoring its correct application and correcting any deviation
- Ensuring the proper long-term evolution of the Service Strategy Model through periodic reviews and reassessment of customers, as well as services offered.
- Ensuring the CFSC journey (3 steps: Basic, Engagement, Acceleration) and the Market Service Strategy are fully aligned.
What Will Make You Successful…
- 3+ years in Supply Chain (O2C/CFSC, Logistics, DSP)
- Sales exposure/experience required, and additional cross-functional exposure preferred.
- Customer collaboration experience required.
- Project and change management.