Programme Manager - HYBRID Working UK ONLY

ARE YOU THE PROGRAMME MANAGER WE ARE LOOKING FOR

Job Title Programme Manager x
Contract Type  Permanent 
Salary  ( is achieved after months successful performance in the role)  Working Hours   hours
Working Pattern Monday Friday
Location Nationwide United Kingdom Hybrid
For your application to be considered please attach a current CV and cover letter Applications may close before the deadline so please apply early to avoid disappointment

Why Riverside

At Riverside we re a housing association with a difference enhancing the everyday for all our customers For years we ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full fulfilling and rewarding lives 

We have a portfolio of over affordable residential and retirement homes across the UK Our work ranges from homelessness services to social care employment support to retirement living and we need the best people on board to help us

Working with us you ll enjoy

• Competitive pay & generous pension
  

• days holidays plus bank holidays
  

• Flexible working options available
  

• Investment in your learning personal development and technology
  

• A wide range of benefits
  

Diversity and Inclusion at Riverside

We are inclusive At Riverside we value diversity in all its forms We foster a workplace where all individuals are respected empowered and heard Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues 

Application Process 
If you share our values and are excited about making a significant impact as a Programme Manager we encourage you to apply with your CV and cover letter

The difference you will make as a Programme Manager 

This is an exciting highly visible role to lead a programme/domain of projects within our Business Transformation (BT) department as part of the TRGL transformation portfolio ensuring they are managed in line with the Groups standard project delivery lifecycle  

Reporting to the Head of Programmes the role holder will play an integral role in coordinating the delivery of a complex programme which makes up an expansive portfolio of initiatives at Group level which covers every aspect of our service offer Our transformation agenda covers broad and complex system integration projects as well as initiatives that help to modernise Riverside and deliver value to our customers and colleagues 

As a Programme Manager it is vital the role holder can demonstrate expert knowledge and practical experience of coordinating a programme or work with projects that cater for different project methodologies including Waterfall Agile and Lean all within the constraints of a defined budget timescales and specific resources 

A key part of this role is to work closely and effectively with other BT Leaders specifically PMO to coordinate the delivery of projects in conjunction with our standard governance and assurance procedures Balancing resource requirements for each project overseeing project finances managing common risks across the portfolio and feeding them into PMO for monitoring assurance and reporting will require meticulous management

Strong communication skills and stakeholder management experience are essential for this role as you will be required to work with our single governance model and support our wider BT team and CIO directorate manage expectations in a controlled and assured manner

The role holder will be expected to coach mentor and manage a team of Project Managers whilst working collaboratively with other Programme Managers the wider BT department and varied stakeholder communities to deliver change rapidly smoothly and effectively

The role will have up to direct reports and be part of an overall team of colleagues 

About You 

We are looking for someone with

• Strong strategic leadership and communication skills with the ability to challenge in a collaborative manner 
  
• Experience in programme management with strong financial acumen 
  
• Minimum years experience in project organisations ideally in agile/hybrid delivery environments   
  
• Minimum years leadership experience in managing staff  
  

Role Requirements 

• Lead motivate and engage with the Project Managers to ensure the delivery of a highquality service developing and implementing operational objectives to underpin the Group s overall strategic objectives
  
• Collaborate with key senior stakeholders including the Head of Programmes and Head of PMO to understand the Group s portfolio pipeline and current and future delivery requirements to ensure effective resource planning and project delivery across the function
  
• Oversee all inscope projects ensuring the Project Delivery Lifecycle is embedded and adhered to by Project Managers business requirements and proposed solutions are captured effectively are clearly understood and align to business processes and appropriate resources are deployed to effectively deliver programme and project requirements
  
• Engage effectively and build rapport with a range of stakeholders including Project Sponsors to gain an indepth business understanding and to ensure projects meets their requirements appropriately
  
• Work with the wider BT team to ensure seamless project and change delivery from concept through to businessasusual operation 
  
• Manage and oversee the mobilisation of key project team members including thirdparty suppliers and partners providing leadership and direction to ensure key activities are carried out within timescales and effective lines of communication are maintained throughout the project lifecycle 
  
• Facilitate the development and signoff of robust business cases for all projects in scope and accountable for ensuring ongoing viability of projects and ensuring the anticipated benefits are realised
  
• Conducting assurance checks and miniinternal audits of projects to ensure quality and provide training and development to our BT colleagues
  
• Manage risks and issues in line with the Group s framework ensuring effective resolution of problems or escalation as appropriate
  
• Represent projects at key governance forums ensuring project delivery is in line with associated forum standards and guidance
  
• Providing timely accurate and relevant programme and project reporting to support our single governance model (SGM)
  
• Ensure that Benefits Management is an integral part of each project as defined in the Riverside Project Lifecycle including identifying defining and mapping benefits 
  
• Collating project benefits and feeding them into our PMO function for monitoring
  
• Overseeing lessons learned activities to help mature our delivery service
  
• Monitoring and reporting on project budgets at project programme and sponsor levels 
  
• Providing thought leadership to build a highvalue Programme and Project Management function 
  
• Manage the performance and development of the Project Managers providing expertise and coaching as required ensuring a quality service is provided and ensuring under performance is dealt with appropriately 
  

Person specification 

Knowledge Skills and Experience 

Essential

• Strong strategic leadership and communication skills with the ability to challenge in a collaborative manner 
  
• Experience in programme management with strong financial acumen 
  
• Minimum years experience in project organisations ideally in agile/hybrid delivery environments   
  
• Minimum years leadership experience in managing staff  
  
• Prince Managing Successful Programmes (MSP) Agile and/or Lean qualification or equivalent
  
• Strong programme and project management skills in planning resourcing and budgeting
  
• Experience of identifying defining and managing benefits for projects
  
• Experience of managing structured stakeholder engagement and communications for high profile change projects 
  
• Thorough understanding of risk management methodologies
  
• Effective stakeholder management both internally and external to the organisation including the ability to successfully negotiate persuade and influence others
  
• Experience of successfully managing large scale budgets in line with agreed financial protocols
  
• Customer focused with excellent written and verbal communication skills with the ability to work at all levels within the business
  
• Strong interpersonal time management and problemsolving skills 
  
• Broad knowledge of project management tools (eg Mondaycom JIRA Trello) desirable 
  
• Experience working within an Agile culture with concepts like DevOps & Lean  
  
• Ability to embed a sense of urgency across delivery teams 
  
• Flexibility to adapt quickly to shifting priorities 
  
• Highly motivated selfstarter able to work with minimal supervision and direction 
  
• Excellent attention to detail both written and numerical and commitment to quality 
  
• Comfortable with coordinating and collaborating with business and technical teams 
  
• Ability to work in a crossfunctional matrix organisation 
  

Next Steps