ElectronicElectrical Maintenance Manager

A. Position:
MAINTENANCE MANAGER

B. Main Job Purpose:
The Maintenance Manager will direct, coordinate and enhance activities related to the system
The primary focus is on:
• Ensuring that preventative and corrective maintenance is done on all electronic
components, equipment and peripherals within our environment
• Activities are performed thoroughly and timeously to improve service delivery to the Client
• Development and implementation of procedures and strategies to ensure efficiency within
the department/environment

C. Employment Specification:
Education (minimum requirements to perform the job):
School : Grade 12
Post School : Electronic/Electrical Engineering Degree OR BTech Degree in Electronic/Electrical Engineering OR similar tertiary qualification
Job Related : Valid Unendorsed Code 08 Drivers License
Experience : At least 10 years related experience of which 5 should be in managerial

D. Required Competencies to meet the Job Outcomes:
•Fluent in English - Excellent communication skills on all levels (written & oral)
•Competent financial management skills
•Excellent human resources management skills
•Strong leadership and decision-making skills
•Excellent client relations skills
•Highly motivated individual with strong self-management skills
•Exceptional interpersonal skills
•Strong assertiveness
•Enables and drives a learning culture
•Excellent time management skills
•Good conflict management skills
•Solution driven
•Stress tolerance and adaptability
•Pro-active
•Technical Skills:
Expert knowledge of electronics and wiring
Expert knowledge of electrical reticulation
Excellent fault finding and troubleshooting skills
Good electronic installation skills
•Knowledge of the toll collection process & toll road environment will be advantages
•Excellent Planning and organising skills
•Advanced computer literacy skills
E. Physical Demands & Work Environment
The physical demands are those required to work in an office and inside and outside of
buildings
•Drive a motor vehicle according to standards on public roads
•Extensive travelling
•An ad hoc amount of overtime and standby duties to be performed
•Work in all types of weather
•The work environment characteristics are those encountered within a typical toll road
operation, largely site work with the office bound duty of admin and attendance of
meetings

F. Essential Duties and Responsibilities
1.Coordination and Supervision
•Coordinate with operational/technical departments to provide guidance on performance
and execution of duties within the environment
•Ensure all health, safety and security policies and procedures are followed at all times
•Ensure that the Company complies with all contractual obligations
•Coordinate with software team and monitor equipment functioning to meet specifications

2.Product Maintenance
•Develop maintenance plans, procedures and policies
•Implement and manage maintenance plans
•Interpret and implement quality assurance standards
•Plan and schedule maintenance activities and resources to ensure activities are completed with expected quality and within expected timeframes
•Provide product/system training on a regular basis
•Conduct inspections of all installations and systems at the sites
•Keep record of all inspections in the prescribed manner and submit timeously to management
•Ensure systems are adequately maintained as per procedures and client requirements
•Identify and manage maintenance risks
•Ensure maintenance activities adherence to health and safety procedures
•Liaison and resolving of system problems with third party suppliers/contractors
•Evaluate all system practices and recommend improvements and modifications to all systems to reduce cost
•Management of preventative actions on systems to ensure system performance and consistency and facilitate reduction of system downtime
•Identify and promote efficiencies with the environment

3. Operations and Reporting
•Compile and submit contractual and ad hoc reports as required by Client and Management
•Manage and procure spares on site as and when needed
•Facilitate the preparation and present project status reports and contractual monthly reports from technicians to management and stakeholders
•Attend to all on site concerns and issues raised by technicians and client
•Oversee and manage ad hoc projects as and when required
4.Communication
•Establish and maintain networks and relationships with stakeholders (internal/external) in order to effectively deliver technical advice and meet expectations
•Analyse and resolve inter-departmental issues and respond to queries timeously
•Facilitate coordination and communication between support/maintenance functions
•Implement communication strategies to ensure effective communication of relevant information and the involvement of direct reports
•Establish and maintain Client and stakeholder interface and relations

5.Strategy
•Develop and/or implement strategies to improve efficiency/service delivery and ensure
•maximum output in meeting Service Level Agreements
•Apply strategic planning for maintenance activities and identify areas for generating additional revenue
•Identify and perform R&D activities to find ways to increase performance and functionality and new products that could meet the company’s overall business development strategy and the clients’ requirements

6.Finance
•Compile and manage maintenance budgets
•Analyse, manage and control maintenance costs

7.Human Resources
•Manage resource allocation
•Monitor and evaluate staff performance, review their daily, weekly and monthly duties on site
•Conduct performance development reviews and recommend potential candidates for possible future training and promotions
•Manage quality and quantity of employee productivity
•Ensure adherence to company policies and procedures
•Guide and support less experienced staff
•Manage and control leave and standby duties for staff