BAQ-NOV Patient Relations Specialist
Posted on :
22-11-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-11-2023
Job Description
This is an onsite position based in Barranquilla Colombia Only applications in English will be reviewed
Medical experience is not required for this role Candidates with a background in Hospitality / Customer Service / are encouraged to apply!
Apollo XCM is looking for the best Patient Relations Specialist who will be responsible for providing excellent customer service to patients answering all phone calls / text messages and emails as well as facilitating and coordinating communication between patients family members and medical staff
What youll be doing
- Scheduling patient appointments and making reminder calls
- Obtaining patients addresses contact details insurance information and medical records
- Updating and verifying patient information
- Answering investigating and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved
- Performing administrative and clerical duties such as efiling paperwork entering payments issuing invoices among others
- Participating in the construction of standard operating procedures and making contributions to improve those established
Minimum education requirements Professional degree or Technologist degree Relevant Experience
- Bilingual (Spanish and English) with strong proficiency both verbal / written in both languages The required English level is C or above This is a MUST since % of communications will be in English
- Experience working as a Patient Representative Executive Assistant Front Desk agent within the Hospitality or Travel agency industry Customer Service representative or agent in BPO
- Strong interpersonal and communication skills
- Focus on customer service
- Enjoys working with people
- Meticulous attention to detail
- Ability to work independently and proactively
- Ability to work in a fastpaced environment and demonstrate exceptional multitasking
- Understanding of startup culture
- Monday to Friday am to pm or from am to pm (Central Standard Time)
- Salary Starting at $ COP/month (Commensurate with experience)
- Indefinite term contract
- Opportunities to learn and develop
- Stimulating multicultural environment
Bilingual (Spanish and English) with strong proficiency. Experience in Customer Service, Hospitality, or BPO Excellent interpersonal and communication skills. Customer service-oriented and enjoys working with people. Meticulous attention to detail. Ability to work independently and proactively. Thrives in a fast-paced environment with exceptional multitasking. Familiarity with startup culture. Long-term commitment.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
