Waitress

Role: Customer Services Administrator

Location: Bury

Salary: 21,000 - 22,000

FREE PARKING!!

Our client, based in Bury are looking for a proactive and enthusiastic individual to join their team. Your main duty as a Customer Service Administrator will be to provide efficient administrative and customer service support.

Responsibilities:

General reception duties

Booking in customer visits

Various administrative duties such as typing specifications, letters and dealing with mail, filing and scanning

Referring callers to the relevant person

Scheduling engineer appointments and following through to completion of jobs

Monitoring engineer s activity to ensure job completion

Processing orders

Allocating jobs to engineers

Following up any outstanding enquiries

Undertaking invoicing and credit control functions

The ideal candidate:

At least 3 years experience working within customer service

At least 3 years experience of working with Word, Excel and Outlook

Preferably have GCSE grades 4 or above or equivalent (A-C) in English & Maths.

Proactive approach

Polite and professional

Good communication skills

Strong attention to detail

Ability to work on own initiative

Enthusiastic and willing to learn

If you are interested in this role, please APPLY now, or contact Olivia at Square Peg Associates!!!!