Patient Coordinator

Do you have amazing customer service skills a passion for health & wellness and love helping others If so then please submit your resume to apply for the Patient Coordinator position in our West Islip NY office!

If you are looking for a consistent schedule a great work environment and a position with stability then this is the right fit for you!

ACCESS PT is a growing company with a patientfocused & inclusive culture as well as generous paid time off and a great benefits package If you are interested in working for a company whose purpose is to Help others move better feel better and live better please connect with us

This is a fulltime position The required schedule will be Monday Wednesday and Friday ampm Tuesday and Thursday ampm The pay rate is $/hour

*We are proud to have been named one of the Best Companies to work for in NY for years including !*

Assigned Responsibilities or Duties 

• Ensuring and maintaining a high level of customer satisfaction and clinic cleanliness for patients other team members and external partners by efficiently providing administrative support and coordinating clinic activity
  
• Greeting all patients and providing excellent customer service for all questions or concerns
  
• Daily duties include scheduling appointments and initial evaluations taking initial intake information typing faxing documents electronically
  
• Collect payment at the time of service and follow up on outstanding payment
  
• Assist clinicians in transporting patients delivering needed equipment and supplies to treatment area laundry cleaning tables and equipment spotcleaning of facility as needed and assisting with making hot/cold packs
  
• Request and track authorizations for all funding streams to ensure approval
  
• Produce accurate and timely end of day reports
  

Essential Job Qualifications

• A friendly empathetic enthusiastic positive team player who is the first impression of ACCESS They must possess excellent communication skills consistently exceed customer expectations and make the teams success their priority
  
• An organized responsible detailoriented individual who is accountable for taking in new patients and ensuring all of their appointments are appropriately scheduled authorizations/reevaluations received and copays collected
  
• A confident good listener who communicates the value of physical therapy and actively grows the business by looking for and recognizing opportunities to initiate and obtain referrals
  
• Able to be seated for long periods of time and lift up to pounds
  

This position may require experience

• Operating a central telephone console or multiline system to receive and route calls
  
• Accessing data using a computerized records system
  
• Making change and cashiering
  
• General experience in a medical receptionist front desk secretary customer service role
  

Come Grow with Us! Visit us at accessptwcom

Access Physical Therapy & Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training