Patients Relations Representative

span idspandescp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )Job Summaryspanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )Access Physical Therapy & Wellness is seeking a highly motivated and experienced handson Patient Relations Representative who will be a key member of the Billing Team In this position you will be expected to review and manage all assigned patient accounts in regard to collecting the patients outofpocket expenses spanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )This is a fulltime position the schedule is Monday through Friday am to pm The salary is an hourspanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )We are proud to be a SIXTime recipient of Best Companies to Work for in NY and recently we have been voted as Employer of Choice by Best Companies Group!spanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )DutiesResponsibilitiesspanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pulli stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifReview Patient AR reportsspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifRun collection lettersspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifPrepare collections spreadsheetspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifReview ad work through unapplied paymentsspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifPost patient statements for accuracyspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifFollow up calls on patients outstanding balancesspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifFollow up calls to attorneys on lien accountsspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifWork closely with the Billing Team and clinics to ensure best practices and consistencybr Attend and participate in department meetingsbr Communicate with ClinicsPartnersDirectors regarding patient accountsspanlili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifAnswer patient calls and emails regarding accounts concernsspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifFollow through on patient accounts issues until resolvedspanbr lili stylemarginbottom in lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serif color rgb( )Report any issues to Supervisorspanbr liulp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )Required SkillsAbilitiesspanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pulli stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifDiscipline Because it is such a competitive career you must be driven and selfdisciplinedspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifOrganization Being organized is essential as this position reviews and analyzes patient files and insurance documentsspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifDetail Oriented Attention to detail is an important job requirementspanbr lili stylecolor rgb( ) lineheight normal background whitespan stylefontsize pt fontfamily "PuviMedium" serifPhone Skills Proper phone etiquette and excellent customer service skills are necessary as phone conversations with patients clinics and insurance carriers are frequentspanspan stylefontsize pt fontfamily "Times New Roman" serif spanbr liulp stylemarginbottom in textalign justify lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pp stylemarginbottom in textalign justify lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )Preferred SkillsAbilitiesspanbr pulli stylemarginbottom in lineheight normal background whitespan stylefontsize pt fontfamily "Arial" sansserif color rgb( )Experience in medical billing and cash applicationsspanbr liulp stylemarginbottom in marginleft in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )  spanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )Physical Requirementsspanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pp stylemarginbottom in marginleft pt textindent in lineheight normal background white margintop pxspan stylefontsize pt fontfamily Symbol color rgb( )span style span stylefont pt "Times New Roman"         spanspanspanspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )Prolonged periods sitting at a desk and working on a computerspanbr pp stylemarginbottom in marginleft pt textindent in lineheight normal background white margintop pxspan stylefontsize pt fontfamily Symbol color rgb( )span style span stylefont pt "Times New Roman"         spanspanspanspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( )Must be able to lift up to pounds occasionally spanbr pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pp stylemarginbottom in lineheight normal background white verticalalign baseline margintop px classMsoListParagraphCxSpFirstispan stylefontsize pt fontfamily "Arial" sansserif color rgb( ) border none windowtext pt padding in background whiteAccess Physical Therapy & Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local lawsspanispan stylefontsize pt fontfamily "Arial" sansserif color rgb( ) border none windowtext pt padding in background whitebr style spanpp stylemarginbottom in lineheight normal background white verticalalign baseline margintop px classMsoListParagraphCxSpMiddleispan stylefontsize pt fontfamily "Arial" sansserif color rgb( ) border none windowtext pt padding in background whiteThis policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and trainingspanibr pp classMsoListParagraphCxSpLast stylemargintop px br pp stylemarginbottom in lineheight normal background white margintop pxspan stylefontsize pt fontfamily "Times New Roman" serif color rgb( ) spanbr pdivbr divspanbr