Patient Care Coordinator

• Shift: 36 hours per week, Monday- Friday, 8-5pm
  
• Wok Location: Onsite; Palo Alto, CA
  

Duties and Responsibilities

• Will need to be able to help draw blood (CPT certified preferred)
  
• Prepares the necessary information (i.e. lab and procedural results), equipment and supplies for exam.
  
• Assists physicians with procedure set-ups, patient procedures and examinations.
  
• Performs patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests.
  
• Administers medication following approved procedures and only after checking medication and dose with a licensed person.
  
• Processes requests for prescription refills according to established practice.
  
• As required, performs waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations.
  
• Collects and sends specimens to appropriate labs for testing per protocol.
  
• Assists the physician with maintaining preventive health measures for a panel of patients.
  
• Promptly and accurately reports and refers patient s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
  
• Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.
  
• Maintains clean and orderly exam rooms, hallways and work areas.
  
• Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion.
  
• Provides information, referrals and customer service.
  
• Acts as a patient advocate, coordinator and liaison for Stanford Health Care in dealing with the community.
  Acts as non-clinical liaison/concierge/navigator for the referred patients in anyway the patient needs.
• Informs patient s authorization and collects payment for new and returning patients, using the scheduling system.
  
• Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbers
  
• Assures appropriate verifications and authorizations are complete before patient sees provider.
  
• Assists with all messaging from the patient to the physician on time.
  

Requirements

Education Qualifications

• High School Diploma or GED equivalent Required.
  
• Medical Assistant Certificate/Diploma from an approved school /institution or equivalent documented training.
  

Experience

• 1 - 5 years of directly related experience Required
  

Licenses and Certifications

• BLS - Basic Life Support required
  
• CMA - Certified Or Registered Medical Assistant preferred
  

Benefits

• Health/Dental/Vision Insurance
  
• Sick time off