Patient Care Coordinator
Patient Care Coordinator
Posted on :
08-10-2024
Employer Active
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Salary
Not Disclosed
Salary Not Disclosed
Posted on :
08-10-2024
Job Description
Starting Hourly: $19.00 per hour
Inspire Physical & Hand Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Spokane and surrounding communities for over five years. We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapists who are passionate about helping patients achieve their goals.
Currently we are looking for a full time Patient Care Coordinator for our 12410 E Sinto Ave Ste 205 Spokane Valley WA 99216
*BIlingual in English & Spanish strongly preferred but not required. Flexibility to cover a day or so here and there in our other clinics.
ESSENTIAL POSITION DUTIES
Education: High School diploma or equivalent
Experience: 12 years prior experience in customer service and administration preferred; medical or PT front office experience required.
Physical Requirements and Working Conditions: Requires prolonged sitting some walking bending stooping reaching and stretching. Requires eyehand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other equipment. Requires normal range of hearing and eyesight to record prepare and present reports.
#LIAM1
#tpgpt
Inspire Physical & Hand Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Spokane and surrounding communities for over five years. We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapists who are passionate about helping patients achieve their goals.
Currently we are looking for a full time Patient Care Coordinator for our 12410 E Sinto Ave Ste 205 Spokane Valley WA 99216
*BIlingual in English & Spanish strongly preferred but not required. Flexibility to cover a day or so here and there in our other clinics.
ESSENTIAL POSITION DUTIES
- Greets warmly and maintains a friendly welcoming relationship with all patients and clients including among others physicians and physician office staff
- Clearly communicates with all staff including clinical and corporate employees in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care
- Schedules new patients and collects all necessary information in order to verify insurance with carrier
- Accurately and completely enters patient information and demographics into computer system
- Submits patient insurance information in a timely fashion to ensure benefits are verified before the patient’s initial evaluation
- Provides patients with an explanation of their benefits and thoroughly answers all questions
- Calls and confirms new patient appointments
- Collects copays/deductibles and payments prior to patient being seen by provider per established policies and procedures. Inform patient of any outstanding balance and issues receipt when monies are collected
- Works closely with Billing Department Physical Therapists and Aide staff to assure smooth patient flow
- Follow up on “no show” patients on a daily basis
- Treatment authorization and/or continued treatment Rx follow up
- Maintains patient confidence and protects operations by keeping information confidential
- Maintains schedule targets by reporting percentages of arrivals cancelations and rescheduled appointments to Regional Administration Manager
- Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies and communicating to person in charge or ordering
- Participates in and adheres to as required the HIPAA Policies and Procedures of Therapy Partners Group
- Thorough knowledge of Microsoft Office
- Possess strong customer service skills
- Ability to maintain confidential documents
- Must be organized and able to manage multiple priorities
- Ability to communicate complex information in a well thoughtout easily understood manner both orally and in writing in a variety of settings and styles
- Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
- Ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
- Must be able to identify and problem solve
- Possess strong team player attributes
Education: High School diploma or equivalent
Experience: 12 years prior experience in customer service and administration preferred; medical or PT front office experience required.
Physical Requirements and Working Conditions: Requires prolonged sitting some walking bending stooping reaching and stretching. Requires eyehand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other equipment. Requires normal range of hearing and eyesight to record prepare and present reports.
#LIAM1
#tpgpt
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
