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Job Brief:
At Sylvan, we are building academic confidence, igniting intellectual curiosity, and inspiring the love of learning. We believe education is everything. A child’s future depends on a solid education and a love of learning. We teach our students how to learn, so they build confidence and develop the skills needed to achieve success in school and beyond.
Making sure learning clicks for each child isn’t always easy, but it’s exactly what we love. When you choose Sylvan as a career, you join a group of caring, bright, and motivated people who share a passion for making learning personal and inspiring kids to thrive. Join us in changing lives!
We welcome every team member’s unique background, skills, and passions, as they are essential for building a better future. We respect each other’s differences and actively seek to create spaces where diverse voices are valued, encouraged, and empowered.
Sylvan Learning is a franchise organization and is the leading provider of tutoring to students of all ages, grades, and skill levels with more than 40 years of experience and more than 710 points of presence.
We are currently looking for a Technical Customer Support Representative. This position is primarily responsible for providing advanced remote operational and technical support to Sylvan Learning Centers in a Help Desk environment. Outstanding customer service skills and an action-oriented approach to work are required. Previous technical support experience is required.
Responsibilities:
Skills Required:
What You Get In Return:
As a Sylvan team member, you’ll work in a fast-paced environment and make an impact on our business contributing towards the success of our company! At Sylvan, you can expect:
If you want to be a part of an inspired organization that believes in fostering knowledge and confidence in children, and improving the lives of thousands of families every day, then apply today and don’t let this opportunity pass you by!
Full Time