Administrative Support Specialist

Responsibilities:

• Assist network counseling providers with inquiries or other participation needs.
  
• Manage changes in information for in-network providers.
  
• Collect and upload necessary documents for providers to credential/re-credential in to EAP Network.
  
• Perform outreach to providers that have dropped from our network with the goal of recredentialing them.
  
• Process terminations from clinical network.
  
• Oversee rate review process.
  
• Perform annual Primary Source Verification (PSV).
  
• Monitor distribution emails and action accordingly.
  
  
  

Requirements

Job Skills:

• Organized and detail-oriented.
  
• Excellent written and verbal communication.
  
• Must be able to work well independently with minimal supervision.
  
• Comfortable in a fast-paced work environment.
  
• Ability to multitask while maintaining a high level of quality and productivity.
  

• Basic proficiency in Microsoft Office products.
  
• High School Diploma
  
• Full-time/ 40 hours a week
  
• Hybrid schedule 3 days in office and 2 days working remotely
  
• $16.82 an hour
  

Benefits

• Gym reimbursement and wellness rewards.
  
• Access to EAP benefits and all WPO services, including life coaching, wellness coaching, and work-life support.
  
• Back-up child care resources.
  
• Opportunity to participate in our unique exchange program, working in our global service centers.
  
• Full benefits package, including paid time off, and 401k match.