MFRC Front Desk Administrator

About Us: Centurion Analytics, LLC, a professional services and management consulting firm based in Fredericksburg, Virginia, offers business support and advisory services nationwide. We assist government entities, corporate clients, small businesses, and nonprofits to elevate their organizational efficiency and efficacy. Proudly, we are a CVE certified Service Disabled Veteran-owned (SDVOSB) and an SBA self-certified Economically Disadvantaged Woman-Owned (EDWOSB) small business.

Position Overview: As the M&FRC Front Desk Administrator, you will be the cornerstone of our customer service/front desk operations, serving as the initial touchpoint for all our esteemed visitors and stakeholders.

Key Responsibilities:

• General Administration: Efficiently handle receptionist duties, manage resources, offer technical assistance, and ensure transactional services align with customer needs.
  
• Information Technology: Safeguard the M&FRC Quality of Life network by assessing risks, maintaining workstation integrity, and ensuring virus protection.
  
• Resource Management: Ensure that reception areas are orderly, track metrics in AFFIRST, and provide technical support to clients.
  
• Information & Referral: Collaborate with base agencies for comprehensive family resource guides and provide referral services across various domains.
  
• Database & Online Management: Keep abreast of M&FRC database procedures, update public website and social media posts, and track interactions via the AFFIRST database.
  

Requirements

• Proficiency in Microsoft Office.
  
• Minimum of one year experience in an Air Force M&FRC or related environment.
  
• Bachelor s degree in Social Services is a plus.
  
• Profound understanding of military protocol and family systems.
  
• Stellar English communication skills, both oral and written.
  

Additional Information:

• Hours: Monday to Friday,hrs. (subject to adjustments). Federal holidays off.
  
• Security: Strict adherence to base security protocols is essential.
  
• Compensation: The estimated annual salary for this position is $62,925 to $90,000, based on experience and qualifications.
  
• Benefits: Government-provided office space, supplies, and equipment.
  

Application Requirements:

• Resume
  
• 1-3 professional references
  
• College transcripts or proof of qualifying work experience
  

Contractual Note: This position is contingent upon contract award.

How to Apply: Interested candidates who meet the above criteria should submit their application through the provided link.

Disclaimer: This role demands stringent adherence to security and operational protocols. Non-compliance can lead to termination.

Benefits