To handle guest inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow-up with guests.
To be demanding and critical when it comes to operational standards.
To always ensure and enforce the respect of the HACCP manual.
To report immediately any HACCP-related issue to the Executive Sous Chef and Sous Chef.
To ensure that the outlet is kept clean and organized, both at the front as well as the back of the house.
To liaise and organize with assigned Stewards and the chefs that the established cleaning schedules strictly adhere to.
To assist with exclusive use events when needed and assist in the preparations of facilities for functions, themed evenings, etc., to contribute to the success of the Company.
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