Job Title:Aftersales Manager
Location: Staines, TW18 4JQ
Salary:Up to 55,000 basic salary (depending on experience) + 25% Bonus potential (OTE Up to 70k) + Company Car + Benefits
Full Time and Permanent
An amazing opportunity with one of the top 25 Sunday Times bests big companies to work
We have a great opportunity for an experienced Aftersales Manager who will be responsible for the Service Department within our client s Staines
Job Purpose: To drive the standard in customer care and achieve agreed financial targets, through the effective management of the resources of the service
You ll be responsible for ensuring profit and volume targets are met and managing processes and systems in line with Company and Brand Dealer You ll demonstrate our clients Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customers, and
Key Responsibilities and Accountabilities:
- Management of a dealership Aftersales team, with responsibility for meeting all internal and external measures
- Deliver exceptional customer service to a wide range of customers, by identifying, meeting, and exceeding their
- Manage the performance of a team of Service Advisers to deliver profitable, customer-focused
- Manage all opportunities to deliver value-added
- Work with internal and external stakeholders to meet all customer service indices in line with our clients
- Maximize productivity and meet income
- Identify new opportunities to innovate and improve all aspects of the
- Balance the complexities of resource allocation, including parts and
- To work effectively with a diverse workforce with evidence of managing in a pressured and complex
- Closely monitor and control sales activity by reviewing performance with individuals and agreeing on action required to improve sales
Together there are generous rewards and a structured approach to training and development, plus opportunities to
To apply for this exciting role please submit your full and up to date CV to Jonathan Sweasey at Pybus Recruitment on email: or call
Requirements
About you:
- A key collaborator
- Self-motivated, dedicated, and determined
- Someone who is enthusiastic, and can motivate and support others in a fast-paced environment
- Have a proven history of team leadership
- Have a minimum of 2 years of experience as an Aftersales Manager
Benefits
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry-leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Employee vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
About you: A key collaborator Self-motivated, dedicated, and determined Someone who is enthusiastic, and can motivate and support others in a fast-paced environment Have a proven history of team leadership Have a minimum of 2 years of experience as an Aftersales Manager