Technical Partner Product Manager

Role Overview:

As part of McAfee, our mission is to secure Consumers leveraging our product and partner platforms. We work with major Service Providers -including Telco Operators, MSOs, Mobile Carriers and other ISPs, Retailers, Marketplaces, and PC Manufacturers to optimize our products for different channels to the needs of our partners and end users.

The Partner Product Manager is responsible for developing and managing technical partner product platforms with our strategic channel partners. This role is expected to effectively serve as both a technical solution expert and a technical implementation lead in the Latin America region. You will report to the regional Director of Channel Product Solution team of McAfee in Latin America.

This is a remote position in Sao Paulo, Brazil with travel to partner locations in Sao Paulo. We will only consider candidates currently in the Sao Paulo, Brazil area and are not offering relocation assistance at this time.


About the role:


To achieve joint partner and McAfee program goals, you as a successful
Technical Partner Product Manager
, you will position and differentiate our solution in the partner context, understand complex technical solution design and integration points and the link between the desired use cases and solution architecture.

You will contribute to the technical development of McAfees suite of products to provide value to our partners

You will focus on technical presentations for customers, partners and prospects to assist with the development of formal sales plans and proposals

You will conduct remote demos and Partner training

You will provide solution design and specifications, including providing cost / effort assessment to Sales teams

You will lead Solution based guide and direction in Pre-Sales and Delivery phase

You will bring industry knowledge and technology experience to aid in technical selling, explaining features/benefits and design products to meet specific needs

You will operate as Consumer Security technology expert and thought leader internally and externally

You will participate and provide consultative support in areas of specialization to other Partner Product Managers

You will work on a range of diverse partner technical implementation projects, requiring the detailed definition of published release requirements (PRDs), matrix team management, partner interactions, and the engagement of appropriate McAfee resources including business development, project management, application engineering, release engineering, web services, and customer/technical support. The role includes researching, validating, and prioritizing implementation requirements, documenting market and product requirements and evangelizing the partner management program within the internal organizations. The CPS Manager must also apply the above skill set to assess and recommend partner requested product requirements and enhancements to product managers, program optimization opportunities to business development representatives and partner marketers, and the need for architectural modifications to engineering.


About you:


Fluency in Portuguese and English both written and verbal is a must. Spanish is a nice to have.

8+ Years in customer facing role. Communication skills are required to both technical and non-technical audiences that range from engineers to executives

Excellent written, presentation, analytic, and program management skills

Good leadership skills and cross discipline skills to work with different team

Technical background with significant understanding of web technologies, i.e. HTML, .NET, AWS, JavaScript, XML, Phyton

Proven background in Service Provider, Mobile Operator, Retail/Marketplace or PC/Mobile manufacturer environments preferably with Consumer Products

Systems knowledge in at least one of the platforms: Windows, Linux, Unix, Android, iOS

Mobile and web services-based technology knowledge

Experience with data driven tools such as Power BI, Tableau and other Data Analytical tools

Proactive attitude and self-motivated to spot opportunities and take ownership and ability to work on own initiative, independently, and within a team

Nice to haves:

Knowledge of L2/L3 topology design and protocol implementations being deployed in ISPs network (Routers, Switches, CPEs, Firewall, IPv4/6, DNS/eDNS, OSPF, BGP, MPLS, PPP, Radius) and IP based services. CCNA or equivalent CCNP/CCSP or equivalent (advantageous)

Experienced with hands-on IP networking including working with network equipment is a plus (routers, switches, firewalls, DPI devices, network management tools, caching etc.)

Background of home devices, home routers/gateways and security aspects will be an additional benefit
#LI-Remote
Company Overview


McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.



Company Benefits and Perks:


We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
Bonus Program
Pension and Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.