Temporary position: Sales Assistant European Customer Service (m/f/d)

Toshiba TEC Germany Imaging Systems GmbH is part of a global corporation operating in the technology sector and due to its innovations has been a leader in its field for more than 140 years - for example as a leading manufacturer & supplier for digital and multifunctional systems for office communication. For our Headquarter located in Neuss (close to D sseldorf) we are currently looking for a new colleague to support our European Supply Chain Management Center as a:

Sales Assistant Customer Service -Parental leave replacement-

Tasks

main responsibilities:

• Accurate processing of customer orders and transfer them to the warehouse in timely manner
• Secure the information flow towards our customers with regard to shipment schedules, allocations and availability of goods
• Make sure that all customer inquiries are quickly answered and/or transferred to the responsible person/department
• Coordinate order releases with the finance department
• Coordination of shipments in close cooperation with the Logistic Group
• Generals correspondence with customers (English language)
• Issue shipping advice to customers
• Check customer claims Damages & physical differences
• Organize Intercompany Returns
• Handle Price differences (issue credit/debit notes)
• Review open order list with customers
• Process direct shipments from European and overseas suppliers

Requirements

Your requirements:

• Commercial/Business Qualification, Import/Export experience is an asset
• Good spoken and written English mandatory, German and additional European language skills are an asset
• ERP System (preferably Oracle) and Computer knowledge (MS Office, especially Excel)
• Good communicator & excellent Team worker

Benefits

• The possibility of continuous training and certification in the respective field of activity
• Flexible working hours to create a pleasant work-life balance
• 30 days holiday per year and additional special leave
• A workplace in a professional environment with very good, free parking facilities and good public transport and traffic connections
• Coffee, tea and water are at your disposal free of charge, and you will also find various restaurants in the immediate vicinity

Become part of a dynamic team in our European Head Quarter!