Business Development Manager

Job Description

Title: Business Development Manager

Department: Reliability Solutions

Reports To: Director Reliability Solutions

Summary

Responsible for developing assigned territory and accounts to its full business potential for all Reliability Solutions products/technologies and services offerings.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Establish & execute an effective territory management and, sales coverage plan.

Work with Account Managers to develop individual account development plans and establish an effective penetration strategy.

Fully utilize CRM. Maintain accurate and comprehensive customer/account information.

Develop a thorough product knowledge competency on all technologies and services offering; ability to conduct effective demonstrations and presentations.

Establish and execute annual seminar schedules/programs; ensure maximum attendance of targeted customers.

Maintain proper care and accountability of assigned demo equipment and other company owned assets.

Develop and communicate as appropriate, industry knowledge and competitor intelligence.

Work effectively with associated internal sales support network personnel and other external complimenting distribution channels.

Meet/exceed assigned sales quotas

Supervisory Responsibilities

This position has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge - Demonstrates the necessary knowledge, skills and abilities to complete work assignments; effectively utilizes resources that are available (e.g. technology, information, financial and intellectual) when completing work assignments in an effort to increase job efficiency and effectiveness.

Accountability - Demonstrates ability to be self-directed and motivated to insure expectations are met; assumes personal accountability for achieving goals, outcomes, and deadlines; organizes and prioritizes work effectively, making the best use of time and resources for higher prioritized tasks while maintaining timeliness on other projects

Communication - Communicates relevant information in a clear, accurate and concise manner; selects the most effective type, (e.g. oral, written) and medium (e.g. email, voice mail, presentation) for communicating the message by considering the message content and the audience it is intended for; communicates in person, whenever possible, particularly when communicating important information.

Ethics - Models the values of the organization; conveys information honestly; avoids conflicts of interest; maintains the confidentiality of information; applies ethical principles and standards in accomplishing work.

Interpersonal Relations - Demonstrates tact and diplomacy when resolving conflicts, addressing concerns directly with the individual(s) involved. Approach to conflict resolution is enhanced through teamwork.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Decision Making/Problem Solving/Judgment - Knows what decisions they can make in their job and follows through; knows when to escalated to others for resolution; works proactively to address problems before they arise; clearly defines the issue or problem before trying to resolve it; defines the desired end result and clearly lays out a course of action to achieve it.

Flexibility & Adaptability - Adapts to shifting Division/Department priorities by adjusting own work plans, activities or actions in support of these changes; focuses on the positive aspects of change and works to minimize any negative effects or disruption the change may create; provides positive and constructive input into change initiatives; understands how change initiatives in own area impact upon the work processes of other areas and seeks their input and advice prior to implementing the change.

Planning & Organization - Arrives at meetings and appointments on time and is well prepared; monitors progress against plan on a regular basis; identifies potential cost/time overruns in advance so additional resources or timeline extensions can be secured; initiates a change in project deliverables/mandates when circumstances or needs change during a project; changes reflect an understanding of project interdependencies.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

3-5 years related experience

University degree preferred (technical discipline)

Willing to travel as necessary

Requirements

Ability maintaining positive work relationships with all work associates

Ability to maintain good customer relations

Reliability Solutions Products and Services

Emerson CSI 2140

Emerson CSI AMS/MHM Software

Emerson CSI 6500

Emerson CSI 9420

STI Product Line

Spectro Scientific Oil Analyzers

Emerson Reliability Consulting (MRG)

Reliability Services (PdM Programs, Balancing, ODS, Alignment, and more )