Dutch Web Product Implementation Specialist

Are you passionate about online marketing and new technologies? Would you like to join one of the leading tech companies? Our client is the #1 in online marketing with a current annual revenue of more than 100 billion US dollars.

You will support our client as an Implementation Specialist, providing a professional and exceptional support to their clients in an innovative and fast paced environment. As a Web Product Implementation Specialist, you will be supporting EMEA based clients and will be responsible for establishing a new service specifically dedicated to client s high profile & critical programs.

Part of your daily activities will be:

• Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferences
• Perform and verify the implementation of web-based products with customers
• Give guidance, support, and train customers on how to use the products
• Deliver high quality service to your customers, exceeding client expectations and quality scoring measures

Our ideal candidate is

• A natural team player - we believe in supporting and developing our people,
• Someone we has an interest in technology,
• Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers

Required skills

• Fluent in Dutch
• Working proficiency in English
• Excellent communication skills
• Problem solving
• Sense of responsibility

Benefits

• Excellent benefits package
• Multilingual and excellent work environment to provide the customer service
• Extensive training
• Languages classes (for international candidates)
• Internal employee incentives
• Located in an amazing office in Lisbon with excellent transport links