(ICT Network Provider) Managed Services Director
(ICT Network Provider) Managed Services Director
Posted on :
07-12-2022
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Jobs by Experience
5+ years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
07-12-2022
Job Description
As a part of MSIP Deployment team, you will play a key role in managing the delivery of services and resources on live customer network, broadcast platform and/or IS/IT infrastructure. Based on This Company customer s network specifics, you will ensure the coordination of This Company technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to This Company operations team according to This Company and the customer s network particularities and requirements.
Responsibilities & Tasks
- Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
- Validate and approve integration test results for a new service, terminal and equipment type or vendor
- Secure the availability and accuracy of the customer s asset configuration information to be used by all delivery units
- Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions
- Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
- Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
- Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
- Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations
- Continuously drive for efficiency, improvements and excellence in service delivery
Requirements
Position Qualifications
Core Competences:
- Deployment and integration delivery management
- Change management
- Release and deployment management
- Efficiency improvement management
- Delivering results and meeting customer expectations
- Analyzing
- Deciding and initiating action
- Entrepreneurial and commercial thinking
- Persuading and influencing
- Relating and networking
Position Qualifications Core Competences: Deployment and integration delivery management Change management Release and deployment management Efficiency improvement management Delivering results and meeting customer expectations Analyzing Deciding and initiating action Entrepreneurial and commercial thinking Persuading and influencing Relating and networking
Employment Type
Full Time
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